About Us

Pladia is the product business incubated inside of Art Processors. Developed for the visitor attraction market, to transform the way visitors explore and interact. Pladia is a software suite designed to revolutionize visitor experiences by seamlessly blending physical and digital spaces.

Our innovative platform enables customers to build, guide, manage and improve on-site visitor experiences, creating engaging and personalized encounters for diverse audiences.

A little about the role…

We have an opportunity for a Sales Development Representative to join our team in a role that will be performed remotely from California, with a preference for San Francisco or Los Angeles. In this role which will cover both the United States and Australia, you will be responsible for identifying and prospecting Pladia customers and supporting the Growth Operations Lead with closing. You’ll also be comfortable balancing desk based work with in person customer meetings/events. The role will work closely with our customer facing team in the USA and Australian based Product Development team and will suit somebody who enjoys working in lean, high growth environments.

This is a role that could suit people with different skillsets. If you have previous success in inbound and outbound lead generation and qualification in a SaaS sales environment and a keen interest in the cultural/visitor attraction sectors, then this role could be a fit. Likewise, if you have direct sales experience within the arts/cultural sectors and feel excited about selling technology that can revolutionize these sectors, then this role could also be a fit. Ideally candidates will have experience in at least one of these areas.

You could be the one if you have…

Approximately 2 years (or more) of success as an SDR in a SaaS sales environment with strong prospecting and qualifying skills and/or direct sales experience into the cultural/visitor attraction sectors with a deep understanding of these sectors. Provided you have an interest in these sectors and are motivated to learn our product in detail, either background has the potential to work well!
A high level of integrity and a desire to ensure every interaction with a customer or potential customer is positive and informative.
Exceptional writing and editing skills, combined with strong presentation and public speaking skills.
The ability to learn our product quickly and be comfortable talking to customers intelligently about our product offerings and features to engage them
Diligence to keep our CRM (HubSpot) up to date with proactive sales reporting.
The ability to be self-directed and prioritize effectively. You’ll also need to be flexible to navigate the time difference with our Australian team members.
The ability to analyze and interpret data and take action on it.
An understanding of visitor facing technology (e.g. PWAs, mobile applications, wearables, AV, digital signage) or the ability to upskill quickly will be highly desirable but is not essential.

What we offer

We promote a friendly, human work environment, providing you with the support, tools and resources to flourish in your role. You'll be able to draw on the support of a widely experienced team to revolutionize visitor experiences for our customers.

In addition to the above, you’ll be able to:

Work remotely from home in Los Angeles (or elsewhere in California), with the ability to travel occasionally as required
Choice of company laptop (PC or Mac)
Receive financial support to set up your home office (if required)
Have access to paid leave and parental leave policies
Have access to an annual cultural institution stipend
Have access to materials and services provided by our partners, including PFLAG

At Pladia, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our clients. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills and creating an inclusive environment for all employees. We believe that the more inclusive we are, the better our work will be.

How to Apply

If you’re interested in joining us in this pivotal role to transform the visitor attraction sector, we’d love to hear from you. The best way to do this is to apply via the link provided and we’ll be in touch once we’ve reviewed your application.

Base Salary Range: $80 - 100K. Please note that this range is subject to change due to variable compensation structures that are very likely to be introduced this year.

We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant

Pladia

About Us

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Sales Development Representative