You have a life. We like that about you. At OCLC, we believe you'll do the best work of your life when you're living the best life possible. We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one. Technology with a Purpose. OCLC supports thousands of libraries in making information more accessible and more useful to people around the world. OCLC provides shared technology services, original research and community programs that help libraries meet the ever-evolving needs of their users, institutions, and communities. With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries. The Job Details are as follows: This internship is anything but ordinary. If that’s what you’re looking for, keep reading. We are looking for a Business Systems Analyst Intern to join our team from May 19 to August 8. This is a full-time role during our summer hours, offering a hybrid work environment with three days in-office at our headquarters in Dublin, Ohio. As a BSA intern, you’ll follow the Associate/Junior BSA training plan, working closely with Senior and Lead BSAs on a high-priority project at OCLC. You'll also participate in a dynamic AI capstone project, exploring innovative solutions and contributing to our AI strategy. This is your chance to gain hands-on experience and make a meaningful impact! Responsibilities: Elicit and document detailed technical requirements from Product high level requirements and use cases. Engages with XD team to incorporate usability and user interface needs when designing applications and feature enhancements. Facilitate story card refinement with development teams, QA and Product. Perform current state analysis of existing business systems, applications, data and functions as available. Answer questions and clarify requirements for projects and enhancements during the software delivery process. Be a positive role model for the function, be an advocator for company policy, be enthusiastic about proving the value of the BSA role at OCLC. Demonstrate an Agile BSA mindset to streamline process and produce fit for purpose documentation. Participate in a dynamic AI capstone project, exploring innovative solutions and contributing to our AI strategy. Requirements: Currently enrolled in college with at least one year of completed coursework. An interest in technology and software development. Experience with AI technologies, including practical application in projects or coursework. Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment. Strong critical / analytical thinking and problem-solving skills. High energy level, adaptive and a strong team player with a good work ethic. Working Conditions: Normal office environment. ADA/EAA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Don't see a role that fits just yet? Send your resume to our Talent Acquisition Team for future opportunities! Who we are: We are a non-profit global technology company that develops innovative services for libraries. Together with member libraries, we connect people to the resources they need to learn and grow, and ultimately, to transform the world. We connect libraries to other libraries, making their work more efficient and effective. Our large-scale, high-performance cloud computing services enable libraries to share data, work, and resources to save money and better serve their communities. What we do: We are dedicated and passionate about libraries—and helping them change lives. Our goal is to provide innovative technologies for every library to help them meet the demands of a rapidly changing digital world. Our success depends on our ability to deliver new, high-quality features and stable, scalable solutions for libraries. Live our values: New ideas. Open dialog. Hard work. Recognition. Purpose. We offer a dynamic, fulfilling work environment that is productive, collaborative, innovative—and fun. We are consistently rated among the top employers within Central Ohio and across the IT landscape. There is a strong, team-based culture where everyone is appreciated and focused on common goals. You will make a difference. OCLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you are interested in applying for employment with OCLC and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at +1-614-764-6000 or email at hr@oclc.org
