Job Title
Manager, Training, Pre-Health & Nursing
Job Description
For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.
The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.
The Manager, Training, Pre-Health & Nursing is a critical role in bridging content development, operational execution, teacher communication, and stakeholder collaboration to ensure Kaplan's teacher training initiatives are delivered with precision and impact. The role drives excellent instruction by designing, developing, and delivering comprehensive training experiences that empower instructors to engage students effectively and ensure positive learning outcomes. Working closely with content and product development teams, this role focuses on creating tools and resources that help instructors bring content to life in engaging ways. Success is measured through KPIs such as Net Promoter Score (NPS), Teacher Ratings, and student engagement outcomes.
Primary Responsibilities
Develop and deliver comprehensive teacher training materials, tools, and resources that support instructors in engaging students effectively across Kaplan’s live instruction modalities, including In Person, 1:1, and Live Online.
Collaborate with content and product development teams to ensure timely and high-quality resources are available for instructors during product updates and launches.
Oversee the coordination and execution of training programs and teacher-facing communications to ensure instructors are well-prepared to deliver exceptional student learning experiences.
Lead and manage a team of part-time Adjunct Teacher Trainers to create and deliver impactful live, recorded, and written training experiences.
Foster strong relationships with stakeholders across Academics, Product, and Content teams to ensure alignment, effective communication, and seamless implementation of changes in live instruction.
Collect and analyze feedback from instructors and stakeholders to inform continuous improvement of training programs and live student experiences.
Leverage data, including student and teacher feedback and course outcomes, to refine training processes and optimize instructor performance.
Collaborate with the Teacher Training & Development team to identify and implement opportunities to improve the efficiency, quality, and scalability of training delivery.
Maintain and enhance centralized resource repositories to minimize faculty-created content and drive standardization across programs, in partnership with product owners.
Stay informed about best practices in live instruction and adult learning to continually enhance training strategies.
Align training initiatives with broader business objectives and product goals, ensuring that teacher development efforts directly contribute to excellent student outcomes and a superior learning experience.
Minimum Qualifications
Bachelor Degree
3+ years experience teaching a Kaplan test preparation product
Demonstrated project management experience
Ability to analyze data and make data based decisions
Strong proficiency in Microsoft Office, Google Workspace products, and similar collaboration tools.
Ability to thrive in an innovative, creative, and teamwork-oriented professional environment
Ability to work extended hours in order to meet business objectives (some evening and weekend hours required)
Embracive of a fast-paced working environment with evolving job responsibilities
Ability to work effectively in a dispersed workforce
Coding experience with html, mediawiki or CSS
Preferred Qualifications
Experience teaching the Medical College Admission Test (MCAT) is strongly preferred
People management experience preferred
A/V production or on-camera teaching experience preferred
Experience creating or supporting diversity & inclusion training or initiatives strongly preferred
Experience working with underrepresented populations strongly preferred
Experience teaching online is strongly preferred
Management experience preferred
Demonstrated mastery of Excel, Google products, and/or coding
We offer a competitive benefits package including:
Remote work providing flexible work/life balance
Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Competitive health benefits and new hire eligibility starts day-1 of employment
Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
And so much more!
#LI-JB1
#LI-Remote
For full-time positions, Kaplan has two Salary Grades, this position is a position is a Salary Grade A: $31,200 to $78,600. Actual compensation for this role is determined by several factors including but not limited to job level, candidate's skills, experience, and education, among other factors determined by the business.
Location
Remote/Nationwide, USA
Additional Locations
Employee Type
Employee
Job Functional Area
Operations
Business Unit
00103 KTP Canada
At Kaplan, we recognize the importance of attracting and retaining top talent to drive our success in a competitive market. Our salary structure and compensation philosophy reflect the value we place on the experience, education, and skills that our employees bring to the organization, taking into consideration labor market trends and total rewards. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Additionally, certain positions are bonus or commission-eligible. And we have a comprehensive benefits package, learn more about our benefits here.
Diversity & Inclusion Statement:
Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.
Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.
Kaplan is a drug-free workplace and complies with applicable laws.
