Executive Communications Manager- Hybrid

Ellucian • Full-time • Hybrid in Reston, Virginia, United States • 1m ago

Fast Facts

Ellucian is looking for an Executive Communications Manager to lead the communications for the CEO, focusing on customer-facing messaging in support of higher education stakeholders. This pivotal role requires strong writing, project management skills, and a proactive approach in a hybrid work environment.

Responsibilities: Draft and refine customer-focused communications, develop outreach materials, and establish workflows for executive communications.

Skills: Strong writing and storytelling, customer-focused messaging, process-oriented mindset, and project management skills are essential.

Qualifications: Preferred experience in higher education or technology industries, with a background in executive communications or content development.

Location: Reston, Virginia, United States

Compensation: Not provided by employer. Typical compensation ranges for this position are between $90,000 - $130,000.

About the Opportunity

Are you passionate about crafting impactful messages and driving executive engagement? Ellucian is seeking a Executive Communications Manager to support and execute day-to-day communications for our CEO, with a primary focus on customer-facing messaging. This role is pivotal in shaping how our executive leadership connects with key stakeholders in the higher education community.

This position will establish and operationalize the executive communications function, ensuring streamlined processes and consistency in messaging. The ideal candidate is an exceptional writer, a strong project manager, and a proactive communicator who thrives in a fast-paced environment.

Where You Will Make an Impact

CEO & Executive Communications Execution

Draft and refine customer-focused communications, including emails, presentations, speeches, and thought leadership content for the CEO.
Assist in developing clear and compelling messaging for keynotes, customer events, industry conferences, and internal engagements.
Ensure all communications reflect Ellucian’s voice, vision, and commitment to higher education.

Content Development & Stakeholder Engagement

Create engaging customer outreach materials, including direct emails, blog posts, and LinkedIn articles to enhance CEO visibility and engagement.
Develop materials that address key concerns and priorities of higher education leaders, such as university presidents and decision-makers.
Support internal messaging for executive updates, all-hands meetings, and leadership communications.

Process & Function Development

Establish and document executive communication workflows and processes to ensure efficiency and consistency.
Implement a system for tracking CEO communications and engagements to ensure follow-ups and alignment with company objectives.
Collaborate with internal teams (Marketing, PR, and Customer Success) to align executive messaging with broader company initiatives.

Performance Expectations

Quickly familiarize yourself with Ellucian’s executive communication needs and prioritize ongoing projects.
Within six months, establish a structured approach to CEO communications, including a content calendar and response workflow.
Within 12 months, ensure all executive communications processes are fully operational and effectively support the CEO’s office.

Success Metrics

Consistent, high-quality messaging in CEO customer communications and public engagements.
Increased CEO visibility and engagement with key higher education stakeholders.
Established structured processes for executive communications, improving efficiency and effectiveness.

What You Will Bring

Strong Writing & Storytelling Skills – Proven experience in executive communications, speech writing, or content development.
Experience in Customer-Focused Messaging – Ability to translate complex ideas into clear, compelling content for higher education leaders.
Process-Oriented Mindset – Skilled at implementing and refining workflows to improve executive communications efficiency.
Higher Education or Tech Industry Background (Preferred) – Experience working in or supporting communications within higher education, technology, or SaaS is a plus.
Project & Stakeholder Management Skills – Ability to coordinate across teams, manage multiple priorities, and meet deadlines in a fast-paced environment.

What makes #Ellucianlife

Comprehensive health coverage: medical, dental, and vision
Flexible time off
Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
401k w/ match & BrightPlan - to help you save for the future
Parental Leave
5 charitable days to support the community that supports us
Telemedicine
Wellness
Headspace Care (mental health)
Wellbeats (virtual fitness classes)
RethinkCare & Wellthy– caregiver support
Diversity and inclusion programs which provide access to internal employee resource groups
Employee referral bonuses to encourage the addition of great new people to the team
We Foster a learning culture with:
Education Assistance Program
Professional development opportunities

#LI-JG1

#LI-Hybrid