Fast Facts
The Admissions Support Associate plays a critical role in providing administrative and coordination support to the Admissions Operations department while ensuring compliance with audit processes for admissions documents.
Responsibilities: Key responsibilities include entering student inquiry data, reviewing applications, admitting prospective students, ensuring document completeness, and completing role-specific training.
Skills: The position requires excellent organizational, interpersonal, and customer service skills, with strong computer proficiency and the ability to thrive in a fast-paced environment.
Qualifications: Candidates must have at least one year of administrative experience and two years of college education is required.
Location: This position is located in Nashville, United States and may require occasional travel.
Compensation: $16 - $24 / Hourly
The Admissions Support Associate will interface with Admissions Officers and support other admissions staff to provide valuable administrative and coordination support to the whole Admissions Operations department. This position is responsible for maintaining audit compliance related to all admissions documents for new and returning student applicants, including reviewing and processing files of new student applicants for completeness.
Essential Duties & Responsibilities:
- Enters data including student inquiries and applications into the Admissions Information System.
- Reviews incoming student applications for accuracy and routing to appropriate account.
- Admits and matriculates prospective students and follows up with the Admissions Officers if needed.
- Reviews files of new student applicants for completeness and uploads completed files to the document management system.
- Completes role specific training.
- Weekend and evening hours are required.
- Other duties as assigned.
- Annual performance evaluation to be conducted jointly by Associate Manager.
Job Skills:
- Excellent organizational, interpersonal, and customer service skills.
- Detail-oriented and self-motivated.
- Must have strong computer skills (Excel, Outlook, PowerPoint, Word, etc.).
- Ability to work in a fast-paced environment.
- Excellent oral and written communication skills.
Work Experience:
- At least one year of administrative or coordinator experience is required.
Education:
- Two years of college is required.
Other:
- Ensures accuracy and timeliness of ABOA students’ information. Does appropriate follow ups.
- Outreach to students and other institutions regarding basis documentation.
- Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 – 20%) or Capella Core Faculty (5 – 10%).
- Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role. If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs.
- If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.
- Faculty and Federal Work Study roles require access to work in setting which enables meeting all requirements of the role (including computer, privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.
- This role may require lifting, however reasonable accommodations will be provided in accordance with our ADA policies.
- Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers.
- Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered.
- Able to access information using a computer.
- Other essential functions and marginal job functions are subject to modification.
SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.
Careers - Our Benefits, Strategic Education, Inc
SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.
$16.25 - $24.50 - Hourly
If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.
