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Senior Software Engineer

Incident IQ North (Alpharetta)

Company Overview 

Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12  schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more.  Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Incident IQ is a dynamic, fast-growing company focusing on providing innovative cloud-based software. The Incident IQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on the IncidentIQ platform to manage and deliver mission-critical services. 

 

Since the company's founding, Incident IQ has built a culture focused on customer success and product leadership; we are passionate about helping school districts achieve operational efficiency. Incident IQ’s environment is inclusive and transparent, and our team members are respected and valued contributors who consistently exhibit openness, integrity,  collaboration, enthusiasm, and effort.

Senior Software Engineer Overview:

 

We are looking for an experienced Senior Full Stack Software Engineer to join our growing  Engineering Team. The Senior Software Engineer is responsible for rapidly building and deploying high-performance, scalable applications that meet business needs. This role demands an ability to deliver solutions at an exceptional speed—solving complex problems and shipping production-ready code in a fraction of the time it would take a mid-level engineer.

 

As a Senior Software Engineer, you will work on both front and backend applications. You will work with other senior and junior developers as part of an Engineering Team. In addition to being a high-end individual contributor, you will be expected to take ownership of key technical challenges, rapidly prototype and iterate on solutions, and ensure that the team maintains a high level of development velocity. You will also mentor junior developers, conduct code reviews, lead refinement sessions, and participate in key architectural decisions—always with an emphasis on speed, efficiency, and pragmatism.

 

Senior Software Engineer Responsibilities

 

  • Design, develop, and maintain full-stack web applications with an emphasis on rapid feature development, high-performance code, and efficient execution.
  • Collaborate with product teams to translate business requirements into technical specifications.
  • Optimize applications for extreme performance, minimizing latency, and ensuring maximum efficiency at scale.
  • Write clean, maintainable, and testable code with a strong focus on quality and performance.
  • Conduct code reviews and provide mentorship to junior engineers.
  • Troubleshoot, debug, and optimize existing systems with a bias toward immediate resolution and long-term scalability improvements.
  • Stay current with emerging technologies and industry trends, and advocate for their adoption when appropriate.
  • Rapidly prototype and iterate on features, balancing speed with long-term maintainability
  • Develop solutions at a speed 10x faster than a mid-level engineer while maintaining code quality and system reliability.
  • Architect and document new features end-to-end
  • Translate high-level product requirements into well-defined technical solutions
  • Create technical design documents and diagrams
  • Evaluate trade-offs and select the best approach

 

Senior Software Engineer Qualifications & Experiences 

 

Experience: 8-15 years Demonstrated ability to ship high-quality software at exceptional speed. A history of rapid development in high-velocity engineering environments is more important than years of experience. Bachelor’s degree in Computer Science, Engineering, or related field preferred but not required.

 

  • C#/.Net
    • Strong understanding of C# syntax and features, including LINQ, async/await, and generics.
    • Experience with the latest .NET Core and .NET 5/6+ is often essential.
    • Deep expertise in building ultra-fast RESTful APIs and efficiently consuming external services with minimal latency.
    • Experience working with  ORM for database interactions.
    • Ability to write comprehensive unit and integration tests at the same speed as production code development, ensuring a high level of test coverage without slowing down development cycles.
    • Expert-level experience with .NET Core and .NET 6+, with a strong focus on optimizing performance, parallel processing, and concurrency handling.
    • Proven ability to make quick, high-impact architectural decisions and rapidly implement solutions without unnecessary deliberation.
  • Web Development
    • Strong understanding of  ASP.NET MVC and ASP.NET Core MVC for web application development.
    • Expert-level proficiency in front-end frameworks such as React (preferred) or Angular, with the ability to rapidly build responsive, high-performance UI's.
  • Database
    • Experience with SQL and relational database concepts.
    • Deep experience in high-performance database architecture, including advanced query optimization, indexing strategies, and high-throughput data access patterns.
  • Software Design
    • Strong grasp of object-oriented programming (OOP) principles, design patterns, and SOLID principles.
    • Ability to write clean, modular, and maintainable code.
    • Experience with architectural patterns like MVC, MVVM, and Dependency Injection.
  • Development Tools and Environment
    • Proficiency with development tools like Visual Studio or Visual Studio Code.
    • Experience with version control systems, preferably Git.
    • Experience  with build and deployment tools like Azure DevOps or Jenkins.
  • Debugging and Profiling
    • Ability to debug complex issues using debugging tools and profilers.
    • Experience  with performance optimization techniques and memory management.
    • Expert-level ability to diagnose performance bottlenecks, reduce technical debt, and improve system efficiency under tight time constraints.
  • Architecture / Design
    • Experience writing architecture and technical design documents
    • Proven ability to architect complex features end-to-end
    • Deep understanding of system interactions and scaling strategies
    • Familiarity with domain-driven design (DDD) and microservices architecture

 

Senior Software Engineer Soft Skills:

  • Communication
    • Ability to communicate technical solutions concisely and effectively, ensuring alignment and rapid execution.
    • Collaborative mindset to work effectively in a team setting.
  • Problem Solving
    • Strong analytical and problem-solving skills, with a focus on quickly identifying, designing, and implementing solutions that drive immediate impact.
    • Ability to break down complex problems and develop effective and efficient solutions.
  • Time Management
    • Ability to rapidly prioritize and execute multiple tasks without losing momentum, balancing speed and quality effectively.
    • A relentless focus on outcomes—delivering tangible business impact over perfectionism or over-engineering.
  • Learning Agility
    • Willingness and ability to quickly learn new technologies and adapt to changes in requirements or technology stack.
  • Attention to Detail
    • High level of accuracy and attention to detail in coding and testing.



What makes Incident IQ different: 

  • We facilitate whole-person growth where employees can develop personally as well as professionally.
  • We offer an energetic and collaborative environment; everyone’s opinion matters!
  • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
  • We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! 

 

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).  

 

Incident IQ is an Equal Opportunity Employer

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