Who We Are

ParentSquare is a rapidly growing Santa Barbara-based company that’s changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. 

We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students.  We are passionate advocates for our  customers and for our employees and we invite you to join us on this exciting journey. 

Who We’re Looking for

A driven, detail-oriented, and customer-focused Account Manager to manage the RemindHub inbound sales motion. This is a quota-carrying role that requires a strong ability to engage and convert inbound leads, articulate the value of Remind and ParentSquare, and drive revenue growth.

In this role, you will be responsible for managing all inbound Remind business, working closely with the SDR team to ensure seamless follow-up, pipeline progression, and customer acquisition. You will become an expert on both the Remind and ParentSquare platforms, learning to effectively communicate pricing, value propositions, and competitive advantages.

Most importantly, you’re someone who shares in our passion for improving the lives of students through communication. 

This role will include:

Inbound Sales & Customer Engagement:

• Manage the inbound sales motion for all Remind business, converting leads into customers.

• Respond to inbound inquiries via phone, web forms, support communications, and other channels.

• Provide high-touch customer service, ensuring a seamless sales experience.Deliver product overviews and live demos, clearly articulating the value proposition of both Remind and ParentSquare.

• Educate customers on pricing, product features, and competitive differentiators.

Pipeline & Deal Management:

• Own and manage a quota-carrying pipeline in HubSpot, ensuring accurate tracking of leads, opportunities, and closed deals.

• Utilize all available inbound resources, including phone, inbound forms, SDR support, and support communications, to maximize conversion rates.Work closely with the SDR team to ensure qualified leads move efficiently through the sales funnel.

• Maintain detailed records of customer interactions and sales progress within HubSpot.

Expertise & Product Knowledge:

• Become a product expert on both Remind and ParentSquare, staying up to date on new features and updates.

• Clearly articulate the pricing model for both platforms and effectively position solutions based on customer needs.Provide consultative sales guidance, helping customers understand how ParentSquare and Remind can enhance their communication strategies.

Collaboration & Continuous Improvement:

• Work cross-functionally with SDRs, sales leadership, and customer success teams to optimize the inbound motion.

• Analyze sales performance and identify opportunities to improve conversion rates and sales efficiency.

• Stay informed on market trends, customer pain points, and competitor offerings to enhance selling strategies.

Our ideal candidate will have the following:

• 2+ years of experience in sales, account management, or customer-facing roles, preferably in SaaS or EdTech.

• Exceptional communication and presentation skills, with the ability to clearly articulate product value.

• Detail-oriented with strong organizational skills for managing multiple deals and priorities.

• Experience with CRM tools (HubSpot preferred) for tracking pipeline and sales activities.

• A customer-first mindset, ensuring a high level of service throughout the sales cycle.

• Self-motivated and results-driven, with a passion for helping customers succeed.

The perks of working for us are great! 

You’ll get your foot in the door as our company continues to grow. We’re big believers in work-life balance and provide:

• Employer-paid health insurance (including dependent coverage)

• An employer-matched 401K retirement savings program from day 1 

• Paid Parental Leave

• Stock options

• Health + wellness reimbursements

• PTO that increases each year

• 15 paid holidays, including your birthday! 

As a fully remote team, we’ll make sure you have all the tools and equipment you need to make your home office a place where you can thrive. 

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The salary range for this role will be $50,000 to $60,000, DOE plus commissions.