Director, Content Management, AP Classroom

The College Board • Full-time • Remote (Remote from New York, United States of America) • $80,000 - $135,000 / year • 2w ago

Fast Facts

Join the AP Classroom team as the Director of Content Management, where you will lead the production and publishing of instructional and assessment content for AP courses, supporting thousands of teachers and millions of students across the U.S.

Responsibilities: Oversee content publishing schedules, manage quality checks, and lead collaboration with cross-functional teams to deliver and update instructional and assessment content for AP courses.

Skills: 5+ years experience in digital content management, strong project management skills, proficiency in content management systems, and excellent communication abilities.

Qualifications: Experience working in Agile or SDLC development teams, ability to manage multiple projects independently, and a detail-oriented approach to content configuration and quality assurance.

Location: Remote - New York, United States of America

Compensation: $80000 - $135000 / Annually

** A candidate has been pre-identified for this role**

About the Team 

Since its 2019 launch, AP Classroom, the support platform for AP teachers and students, has become the most popular LMS in US High Schools, annually serving 185,000+ teachers and 3.4M+ students at 17,000+ schools. During the academic year, students and teachers visit AP Classroom 700,000 times per day. It offers 40 courses (and growing!) with currently a question bank over 40,000 questions and 4,400 instructional videos. The data generated by AP Classroom has provided the AP Program with tremendous insight into how American students learn: what they know and can do, where they struggle, and what they need to succeed.

About the Opportunity  

Come join us in our mission to connect students to college success and opportunity. The AP (Advanced Placement) Program gives students the chance to tackle college-level work while they're still in high school—whether they're learning online or in the classroom. And through taking AP Exams, students can earn college credit and placement.

The AP Program is conducting a search for a Director, Content Management for AP Classroom. Teachers and students highly value and trust the instructional and assessment content within AP Classroom. You will lead planning, delivery,content transcription, quality check, and publishing instructional content (AP Daily Videos, PDF documents, course framework metadata, etc.), along with formative and summative assessment content (Progress Checks, Topic Questions, Practice Exams, etc) on AP Classroom.

Working in partnership with the content product owner, assessment production leads, instructional and assessment content teams, you’lllead the end-to-end content publishing needs for new course launches, course updates and revisions, and ongoing production supportfor 14 AP Courses on AP Classroom.

In this role, you will: 

Assessment content publishing (40%):

Manage AP Course contentpublishing schedules by collaborating with leads from Curriculum and Assessment, course Project managers, course product managers, and AP Classroom content product owner
Manage and execute JSON/QTI digital content imports and configuration on the course site
Lead content scoring guideline transcription and quality checks with internal content team members and third-party resources
Collaborate with content development squad to define publishing requirements and conduct acceptance testing across QA, UAT, and Production environments

Instructional Content publishing (20%):

Update and publishAP Daily topical, Live AP Review, and Faculty videos for course updates and new course launches
Collaborate with AP Daily Video production team to manage delivery, configuration, and publishing videoson AP Classroom, including video take-down requests
Collaborate with AP Content and Assessment Publications to manage delivery, configuration, and publishing of PDF documents on AP Classroom

Course framework and Item metadata configuration (20%):

Manage the intake, configuration, and executionof implementing course framework metadataand course outlineinto AP Classroom for new course launches and course updates
Transform and configure question metadata from content authoring platforms and import into AP Classroom
Collaborate with Course Product Managers and Curriculum and Assessment content team members to define and implement metadata filters and question metadata in the Question Bank

Stakeholder Management (20%):

Engage with internal cross-functional stakeholders to learn and understand content requirements for AP Courses on AP Classroom
Build consensus with stakeholders to prioritize content needs and develop content publication schedules for the AP courses under your portfolio

You have: 

5+ years of experience managingconfiguring, editing, quality control, and publishing of digital content assets across online platforms
Strong project management skills, ideally with experience in Agile or SDLC development teams
Proficiency in content management systems (CMS) to manage content updates, revisions, and website structures
Detail-oriented, highly analytical, andproven ability to independently manage multiple projects in parallel and as a member of a larger team
An avid problem-solver, and a highly collaborative team member
Self-starter and fast-moving when it comes to putting plans into motion – you don’t need to work from a script
Fantastic communicator both verbally and in writing. You are experienced in effectively interfacing with internal stakeholders, as well as developers
The ability to travel 1-2 times a year to College Board offices or on behalf of College Board business
Authorization to work in the United States

About Our Process

Application review will begin immediately and will continue until the position is filled
While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.

About Our Benefits and Compensation

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.

The hiring range for a new employee in this position is $80,000 to $135,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.

Your salary is only one part of all that College Board offers, including but not limited to:

A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more
Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility
A job that matters, a team that cares, and a place to learn, innovate and thrive

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.

About Our Culture 

Our community matters, and we strive to practice and improve our culture daily. Here are some headlines: 

We are motivated to positively impact the educational and career trajectories of millions of students a year 
We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard
We are a dynamic hybrid team, giving staff members the choice to either be fully remote or hybrid if they live close to a College Board office. Hybrid employees go into offices every Tuesday and Wednesday
We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women’s Impact Network)
We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals
We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations  
We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time