Customer Success Representative - Intern

Skyward • Internship • Hybrid in Stevens Point, Wisconsin, United States • $17 / hour • 1m ago

Fast Facts

Skyward is seeking a Customer Success Representative intern to assist customers and enhance their experience with our software solutions for K-12 schools. This role offers valuable hands-on experience and an opportunity for a full-time position upon graduation.

Responsibilities: Assist customers directly, performing similar tasks as full-time representatives and contributing to their success with Skyward's services.

Skills: Proficient in Microsoft Office, strong work ethic, ability to work in team and solo environments.

Qualifications: Currently pursuing a Bachelor's or Associate's degree.

Location: Stevens Point, Wisconsin, United States

Compensation: $17 - $17 / Hourly

Company Description

If you are looking to join a global company with a family feel, you'll find your perfect fit at Skyward, where we build software solutions for K-12 schools. Just imagine getting to help students, teachers, and school administrators succeed every day — you can't say that about every job!

We take great pride in our work, but also in our work environment: teamwork, enthusiasm, continuous improvement, and, of course, a bit of fun. When you join our team there is only one way your career will go - Skyward!

To learn more about Skyward’s careers, history, products, and customers, go to www.skyward.com.

Thank you for your interest!

Job Description

Job Title: Customer Success Representative - Intern

Job Location: This is an ongoing internship located in Stevens Point, WI

Start Date: June 1, 2026

Starting wage: $17.16

Here at Skyward, Customer Success Interns are a part of the Customer Success department, where you will be performing the same job as our full-time reps, working hands-on with our customers to help shape their Skyward experience. Internships typically run from when the team member gets hired, throughout their remaining school career, with an opportunity of receiving a full-time job offer upon graduation.

At Skyward, every employee is a valued member of our team. You'll join software engineers, relationship builders, storytellers, and problem solvers. Collectively, we all share a passion for taking great care of our customers, partners, communities, and each other. We measure success, not by how many customers we have, but rather by how well we help our customers achieve their goals. We bring that same level of passion and commitment to developing our own people, and we take tremendous pride in helping you achieve your potential. We are committed to your personal and professional growth, and we are dedicated to helping you advance in your career at Skyward.

Click the link below to view the full job description.

Customer Success Representative - Intern

Want to learn more about this department and the skills it takes to succeed as a member of the Skyward team? Spend some time on our careers page at https://www.skyward.com/careers. You will learn more about our culture, expectation, and even the day-to-day mission of the department you're applying for.

A better working experience starts here!

Qualifications

Currently pursuing a Bachelor's or Associate's degree.
Proficient in Microsoft Office.
Must have a strong work ethic and be able to work both in team and solo environments.
Positions are 15-20 hours per week, Monday through Friday, when school is in session.
We will develop a work schedule that fits your school schedule. School comes first!
It is our desire that interns work 40 hours per week over winter and spring breaks, but we will be flexible.
When school is not in session during the summer, interns would work up to 40 hours per week.

Additional Information

What you get as an intern at Skyward:

Competitive hourly rate
Training/professional development
Employee outings and more!

Skyward, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants have rights under Federal Employment Laws. Click the title to view details about the law.