Sr. Product Manager

Lucid Software • Full-time • Hybrid in Raleigh, North Carolina, United States • 1m ago

Fast Facts

Lucid Software is seeking a Sr. Product Manager to enhance its visual collaboration suite by managing features and administration tools, ensuring impactful delivery that meets customer needs.

Responsibilities: Key responsibilities include collaborating with various internal teams, owning product features, conducting user research, and prioritizing project work while tracking key performance indicators.

Skills: Candidates should have 4+ years of software product management experience, strong communication skills across diverse stakeholders, and an understanding of user experience design.

Qualifications: A Bachelor's degree is required, along with a track record of improving product metrics in B2B SaaS environments; preferred qualifications include experience in SaaS document solutions and rapid prototyping.

Location: This role is based in Raleigh, NC, and supports a hybrid working model.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $120,000 - $160,000.

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.

We’re looking for a product manager to work with our Enterprise team in delivering quality features around administering and managing Lucid’s visual collaboration suite of products. This includes administration tools, authentication/SSO support, integration with third-party management providers and the overall configuration and management of our Lucid suite of products. In this role you will work with account admins and internal Lucid teams to enable successful implementation and administration of each product and feature. To be successful in this role you need to work well across teams at Lucid and with our customers to identify requirements and dependencies. An understanding and experience with large enterprise accounts on management tools, administering large deployments, and experience with Single Sign-On Providers is a plus.

Responsibilities:

Work closely with UX, Engineering, Marketing, Sales, and other Product teams
Become an expert in our customers, their motivations, goals, and needs
Deliver on key business outcomes measured by top level business metrics
Own product features and/or themes through their creative cycle: ideation, specification, development, release, analysis, and iteration
Perform qualitative and quantitative research to discover feature ideas and validate them before development
Work closely with UI/UX designers to ensure an excellent user experience in our product
Work with engineers to help guide feature development
Effectively leveraging metrics to understand usage patterns and the effectiveness of features using quantitative analysis to find opportunities for optimization
Effectively plan and prioritize work across multiple projects, and communicate priority to relevant stakeholders
Be responsible for affecting key performance indicators
Effectively able to plan and prioritize work across multiple projects, and communicate priority to relevant stakeholders.
Other duties as assigned

Requirements:

Bachelor’s degree
4+ years of software Product Management experience
Track record of improving core business and product metrics, especially in B2B SaaS environments
Ability to de-risk: can be creative and come up with ways to validate hypotheses quickly
Ability to talk with anyone from engineers to enterprise sales reps, solution engineers, executive-level customers, internal stakeholders, and end users, each in their own language
Understand how to create simple and intuitive user experiences
Excellent working relationship with engineering and UX
Proven ability to take feedback and learn fast

Preferred Qualifications:

Strong eye for polish, design, and brand within a product
Experience with document-centric solutions within the Software as a Service (SaaS) domain
Experience working with SaaS tools administrators
Experience with rapid prototyping and learning techniques, including AB/multivariate testing
Strong understanding of digital products and productivity workflow

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