Learner Engagement Operations Specialist

InStride • Full-time • Remote (Remote from California, United States) • 3w ago

Fast Facts

InStride is seeking a detail-oriented Learner Engagement Operations Specialist to execute marketing campaigns and ensure operational efficiency within the Learner Engagement team.

Responsibilities: Develop and coordinate multi-channel learner engagement campaigns, conduct quality assurance on campaign deliverables, prepare data reports, and maintain process documentation.

Skills: Attention to detail, operational efficiency, technical aptitude, quality assurance, and collaboration with cross-functional teams.

Qualifications: 3+ years of experience supporting marketing teams operationally, strong organizational skills, proactive mindset, and a positive attitude toward learning and adapting.

Location: Los Angeles, CA or Remote

Compensation: Not provided by employer. Typical compensation ranges for this position are between $50,000 - $75,000.

What we're looking for (role overview):

Reporting to Senior Manager, Learner Engagement, InStride is seeking a detail-oriented and tech-savvy professional to join our Learner Engagement team as an Operations Specialist. In this role, you’ll drive the execution of marketing campaigns and engagement strategies, maintain data accuracy, and support the seamless operation of tools and systems that drive our learner engagement efforts. The ideal candidate is organized, proactive, and eager to develop their skills while contributing to the success of learners through efficient operational support.

Skills we’d love to see you show off:

Attention to Detail: You consistently ensure accuracy in data, workflows, and campaign execution.
Operational Efficiency: You can manage multiple tasks with precision and prioritize effectively to meet deadlines.
Technical Aptitude: You are comfortable navigating project management platforms and learning new tools quickly.
Quality Assurance: You excel at catching errors and ensuring every project meets high standards before launch.
Collaboration: You thrive when working with cross-functional teams to achieve shared goals.

Who you are (ideal profile):

3+ years of experience supporting marketing teams in an operational capacity
You’re highly organized and enjoy tackling operational challenges with a proactive mindset.
You value accuracy and take pride in ensuring the “behind-the-scenes” work is flawless.
You’re eager to learn and grow within a supportive, dynamic team environment.
You align with our mission to empower learners and are motivated by contributing to their success.
You bring a positive attitude and are ready to adapt to the needs of a fast-paced team.

How you will create impact (key responsibilities):

Own the development of multi-channel learner engagement campaigns by coordinating and ensuring the on-time completion of Design, Content, and Lifecycle tasks, ensuring they meet all requirements of the brief as directed by the Learner Engagement lead.
Conduct quality assurance (QA) checks on campaign deliverables and communications to maintain high standards and consistency with Corporate Partner guidelines.
Prepare and compile data for reporting utilizing existing dashboards and templates, enabling senior team members to analyze performance.
Assist in creating and maintaining process documentation to ensure clarity and usability for the team.
Collaborate with cross-functional teams to align operational Learner Engagement efforts with strategic priorities.