About the position
The Learning and Development (L&D) Manager is responsible for designing, implementing, and evaluating training and development initiatives that enhance employee performance, support career growth, and align with the organization’s strategic goals. This role plays a critical part in building a high-performing, engaged, and future-ready team. HVAC experience not necessary.
Responsibilities
- Assess organizational learning needs and partner with leaders to identify skill gaps and career development opportunities.
- Design, implement, and facilitate learning programs, including onboarding, leadership development, compliance, and soft skills training.
- Develop engaging materials and e-learning content using adult learning principles and modern instructional design methods.
- Manage the learning management system (LMS), tracking participation, completion rates, and training effectiveness.
- Evaluate training outcomes through surveys, assessments, and performance data; recommend improvements for future programs.
- Collaborate with managers to support career pathing and professional development strategies across departments.
- Partner with leadership to drive employee engagement, retention, and performance management initiatives.
- Provide coaching and guidance to managers and employees on HR policies, employee relations, and development conversations.
- Support recruitment and onboarding processes to ensure a positive and consistent new hire experience.
- Maintain compliance with federal and state employment laws, company policies, and HR best practices.
- Lead or assist with HR programs, including performance reviews, goal setting, and succession planning.
- Analyze HR and L&D data to inform decisions and report on key metrics related to engagement, training, and retention.
- Performs all other duties as assigned
Requirements
- Minimum 3 years of Training and Development experience
- Strong communication
- Experience coaching and delivering feedback
- HR knowledge and understanding of laws and regulations related to HR
- Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook are a must
- Excellent written and oral communication skills
- Strong organizational skills
- Attention to detail is a must
Benefits
- Medical
- Dental
- Vision
- Health Savings Account
- Short-term and long-term disability
- Life Insurance
- Paid vacation
- Sick Time Holiday pay
- 401k
- Profit sharing