Fast Facts
Join Amplify as a Professional Development Operations Scheduler, coordinating logistics for our nationwide education programs and ensuring a seamless customer experience throughout the peak scheduling season.
Responsibilities: Manage and coordinate logistics and scheduling for Amplify Professional Development sessions, ensuring data accuracy and operational efficiency.
Skills: Proficiency in Salesforce, Google Workspace, strong communication skills, and the ability to manage multiple tasks effectively and collaboratively.
Qualifications: Bachelor's degree or equivalent experience, along with at least 1 year of experience using Salesforce and strong organizational skills.
Location: Remote position available to candidates in the United States.
Compensation: $28 - $33 / Hourly
A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description: The Professional Development (PD) Operations Scheduler plays a critical role in coordinating and executing the logistics of Amplify’s professional development sessions nationwide. This role ensures accurate scheduling, data integrity, and seamless operational delivery during our peak season. This full-time contract position runs through August 2026 and supports high-volume scheduling, cross-functional coordination, and workflow management to ensure an exceptional customer experience.. Essential Responsibilities: Our PD Operations Schedulers manage the logistics and scheduling of Amplify Professional Development (PD) sessions using Salesforce. In this role, you will: Respond to internal and external scheduling requests with urgency, accuracy, and attention to detail. Gather event logistics, confirm session details, and escalate gaps in collaboration with internal team members. Schedule PD sessions dynamically and accurately in Salesforce, ensuring alignment with all scheduling requirements. Maintain and update customer and session information in accordance with established service level agreements (SLAs). Confirm PD sessions and logistics with school leaders in a professional and timely manner. Apply a customer-focused approach while balancing business objectives and operational priorities. Maintain proficiency in operational processes to support efficient scheduling and service delivery. Leverage strong administrative and organizational skills to meet or exceed deadlines. Collaborate effectively across multiple teams, including geographically dispersed colleagues, to ensure seamless scheduling and delivery of PD sessions. Minimum Qualifications: Bachelor’s degree or equivalent practical experience 1+ year of experience using Salesforce or a similar internal business system to maintain and share data Demonstrated ability to take initiative and independently drive tasks to completion Strong understanding of business processes, systems, and workflows Proven ability to manage multiple tasks and priorities simultaneously Excellent professional written and verbal communication skills Strong teamwork and interpersonal skills Proficiency in Google Workspace (Docs, Sheets, Slides, etc.) Preferred Qualifications: 2+ years of experience in a corporate or professional environment 1+ year of experience in customer service, support, or success roles Prior scheduling or logistics experience Demonstrated proficiency in analyzing data across multiple internal systems Skilled in professional customer communication across various organizational levels Understanding of educational products, services, or the delivery of professional development Ability to thrive in a fast-paced service-oriented environment Compensation: The hourly rate range for this role is $28.00 – $33.00. Additional Information: Time Commitment: This is a full-time contract role supporting our busy season, tentatively from mid-April 2026 through the end of August 2026. You’ll typically work Monday through Friday during regular business hours in your time zone, with the expectation to follow an alternative schedule and work occasional weekend hours during our peak period. Schedule Options (Peak Period): 7:00 AM – 3:30 PM ET 9:00 AM – 5:30 PM ET 2:30 PM – 11:00 PM ET Location: This is a remote position open to candidates currently living and authorized to work in the United States. You must have access to a quiet, professional workspace. Equipment: Reliable high-speed home internet is required to support web browsing and video calls. A laptop and peripherals will be provided. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant. Q: Do I have to create an account to apply for a job? A: Yes. Once you identify a position that interests you, you may apply by creating a Candidate Account. From the Candidate Home, you may search for additional opportunities, apply and check on your application status. Note: Please refrain from using multiple email addresses to create multiple accounts, as this can cause issues with your application. If you need to change your email address, you can log into your original account and update it there. Q: I forgot my password. What should I do? A: Click on the Forgot Password option and you will be prompted to create a new password. Q: How do I know my application was received? A: You will receive an email confirming your application was submitted. A recruiter will review your application and if you meet the qualifications for the position, they will contact you to move forward in the hiring process. Q: How long does it generally take to hear back on the status of my application? A: There is not an exact time frame and updates can vary depending on the volume of applicants, it can take up to two weeks or longer to hear back from a recruiter. Q: Will I receive a response even if I am not selected? A: Yes. If your qualifications are a match for the job posting, a recruiter will contact you with additional steps. We also exercise our best efforts to notify, via email, all applicants that are not selected. Q: I’ve completed the application process. How can I check the status? A: Please log in to your Candidate Home to review your profile. To view the status of an application, review the "My Applications" section in the Candidate Home. If your status is in Review, this means your application is active and is still being reviewed for consideration. Q: Can I attach additional documents, such as cover letters and references? A: Yes. You can attach a cover letter and references in addition to your resume or CV when you are applying. filling out the application. However, once your application is completed and submitted, your attachment can no longer be edited and you cannot add another attachment. Carefully review and ensure that the correct version of your resume/CV is attached before submitting your application. Q: I do not see a position I am interested in. Can I apply without selecting a specific position? A: No. You must apply to a specific position. Q: Can I start my application and finish it later? A: Yes. If you log out before completing your application, you may save your progress. Log in to Candidate Home to view any incomplete applications in Candidate FAQ the “My Drafts” section. Q: If I apply for a position with your company, will Workday maintain my information for subsequent applications? A: Yes. You can use the last resume you uploaded or choose to upload a new resume, which will pre-populate your job application with new information. You can also choose to have your LinkedIn Profile information populate your application. However, you will need to complete an application for each position you apply for. Q: What if I have browser issues when trying to create a candidate account or submitting my application? A: Workday no longer supports version 10 or earlier of Microsoft Internet Explorer (IE). Use of unsupported versions may cause issues in the application process. It is recommended to upgrade to version 11 of IE or use another supported browser such as Google Chrome or Firefox. It is also recommended to clear your cache if you are experiencing issues. Q: How do I withdraw my application? A: Access “My Submitted Applications” from your Candidate Home. Click on the application and withdraw. Note: Once you withdraw your application from a specific role, you cannot reapply to that same role. Q: I am a current contractor. Do I apply as an internal or external applicant? A: You must apply as an external applicant through a candidate account. If you are a current Amplify Employee, please apply as an internal candidate via your Workday Employee Profile Career Hub. Q: How long does it take to complete an application? A: Approximately 10 minutes. It depends on the detail you choose to provide in your application. Q: My email address has changed. Can I update my email information? A: Yes. If your email address has changed, you can log into your Candidate Home, click on your profile tab and select the Account Settings tab and update your email address. Q. My address has changed. Can I update my contact information? A: Yes. If your contact information has changed, you can log into your Candidate Home, click on your profile tab and update your contact information. Our culture We’re a community that rewards innovative thinking, prizes communication and takes fun so seriously we even have a committee for it. Share our view. Amplify is Brooklyn Based. Remote First. In-person sometimes. Get creative. We work hard to make learning as engaging as the best video games. Work as reward. We’re forging a community around a common purpose. The signs are everywhere. We take a lean and agile approach that allows us to get quicker and better results. Share, inspire. Collaboration helps us stay innovative.
