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Wiley

Vice President, Program Management

Wiley
🇺🇸In-Person - Hoboken (HQ), NJ$185K–$278K/yr10h ago
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Role Snapshot

The Vice President of Program Management leads Wiley's AI & Data Analytics Business Unit toward a $500M revenue goal in five years by providing cross-functional delivery oversight, risk management, and decision-making discipline. This role operates without formal authority to ensure market-speed execution while maintaining delivery discipline and visibility across the organization.

Key Responsibilities: Leads a small team managing an integrated cross-functional delivery roadmap with clear owners and milestones, while identifying and escalating delivery, capacity, dependency, and commercial-commitment risks. Translates commercial commitments into functional dependencies, manages cross-functional alignment, and establishes delivery standards and operating cadences.
Skills & Tools: Requires expert-level cross-functional dependency and risk management, demonstrated ability to drive accountability and delivery discipline through influence without direct authority, and skilled stakeholder engagement across senior leadership. Must be comfortable operating in ambiguity, surfacing uncomfortable truths early, and running rigorous delivery frameworks in a fast-moving technology environment.
Qualifications: Requires 8+ years of program management experience with at least 4 years managing cross-functional delivery in complex, fast-moving technology or data organizations. Demonstrated expertise in commercial and delivery risk identification, with proven ability to influence and drive accountability across functions.
Location: In-Person - Hoboken (HQ), NJ
Compensation: $185K–$278K/yr

Job Description

Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large. About the Role: As the Vice President, Program Management, you enable Wiley's AI & Data Analytics Business Unit (AI&DA) to move at market speed by improving visibility, strengthening decision-making, and maintaining delivery discipline without adding unnecessary governance. You will report to the Chief AI & Data Analytics Officer and operate across all areas of the business both within AI&DA and across Wiley. This role requires someone who is comfortable operating without formal authority, skilled at surfacing uncomfortable truths before they become crises, and disciplined enough to run a rigorous delivery framework in an organization that is simultaneously forming, building, and selling. In a business unit targeting $500M in five years from a standing start, the cost of undetected delivery risk is high. This role exists to keep that cost manageable and the certain of business success high. Key Responsibilities Leads a small, focused team of program and project managers Integrated Delivery Roadmap: Own a single cross-functional delivery roadmap (Product, Engineering, Data Science, Commercial, Shared Services) with clear owners, milestones, dependencies, and status. Cross-Functional Dependency Management: Translate commercial commitments into functional dependencies, align dependency owners on clear commitments, and drive resolution of cross-functional dependencies as needed. Risk Identification & Escalation: Own and operate a live, prioritized risk register (delivery, capacity, dependency, and commercial-commitment risks) that escalates risk, decisions needed, and delivery progress Customer Commitment Visibility: Identify and track commercial-to-functional dependencies to enable faster and more reliable customer commitment timelines Operating Cadence Infrastructure: Sets delivery standards and cadence, consistent with Wiley’s Delivery and Change Excellence practice. Work with Business Operations to align financial and operational planning and reporting cycles. Stakeholder Engagement: Engages and aligns senior stakeholders across functions without direct authority Required Experience & Qualifications Enterprise Program Management: 8+ years of program management experience, with at least 4 years managing cross-functional delivery in a complex, fast-moving technology or data organization. Dependency & Risk Management: Demonstrated expertise in cross-functional dependency management and commercial and delivery risk identification. Skilled Influencer: Proven ability to drive accountability and delivery discipline through influence, credibility, and the quality of the visibility you create. Trusted by senior stakeholders to tell them what they need to hear. Applied Judgement: Demonstrated ability to distinguish severity of business impact due to delivery risk to escalate to the appropriate c-suite, senior leadership, or team level and drive mitigation resolution. Business and Technical Fluency: Sufficient understanding of the dependency structure of a cloud-native data platform, an AI/ML pipeline, and a SaaS products to ask the right questions about what depends on what, and to recognize when a technical risk has commercial consequences. Commercial Awareness: Demonstrated ability to connect delivery milestones to customer outcomes and to quantify commercial impact when dates or scope move. Making Order from Ambiguity: Comfortable bringing structure without needing the picture to be complete and managing interdependencies across a landscape that will evolve, holding structure loosely and rebuilding it as priorities shift. Success Metrics Year (1) Integrated Delivery Roadmap: A single, cross-functional roadmap is operational and used within 45 days; major milestones have agreed definitions of done within 60 days. Dependency Coverage: Material cross-functional dependencies (including commercial-to-functional) are captured with owners and dates within 45 days and kept current. Risk Cadence: Delivery health and risk review cadence is established within 30 days, drives decisions, and is sustained throughout the year. Delivery Tracking: The joint tracker is continuously current and trusted by Product, Technology, Shared Service and the Business leaders throughout the year. Operating Cadence: Standing forums run within 45 days with clear purpose and documented outputs; decision and issue-resolution speed improves over the year. We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 185,100 USD to 277,767 USD #LI-JL1 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. We're a forward-thinking organization dedicated to innovation and growth. Our success is built on the diverse talents and perspectives of our team members, who work together to solve complex challenges and create meaningful impact. We foster a culture of continuous learning, collaboration, and professional development. Applicants who have any questions about the job application process may contact Talent Acquisition Support for assistance.