Overview:
The Implementation Consultant plays a critical role within the Customer Experience/Professional Services team. Our products go beyond business intelligence tools, and what sets us apart is you. You are responsible for the software implementation and project management aspects of our customer product implementations. In addition to implementations, you will lead various professional service projects, including reporting services, consulting, and data restructuring.
During your assigned software implementations, you will act as a thought partner and strategist for customer leadership teams and stakeholders. This involves helping them effectively use our software solutions to optimize their financial management processes, providing guidance, and ensuring a seamless implementation experience. Responsibilities:
- Manage the end-to-end implementation process of PowerSchool Allovue's software solutions for your portfolio of customers
- Provide comprehensive guidance and support throughout the implementation process including, gathering data requirements, product technical configuration, data quality assurance check, training administrators, and fulfilling all other specified implementation requirements.
- Responsible for creating and maintaining detailed documentation and updates around project goals (short and long term), customer satisfaction, data configuration settings, and customer decisions
- Develop strong data analysis and interpretation skills to assess financial data, budget reports, and funding models comprehensively. Use this analysis to provide data-driven insights and recommendations to customers
- Serve as a trusted advisor to both customers and PowerSchool Allovue team members, providing valuable insights and guidance based on expertise and experience
- Interact directly with key stakeholders, including administrative staff and superintendents, guiding them through the implementation process and empowering them to become successful administrators and advocates of PowerSchool Allovue software solutions
- Develop and implement strategies to maximize the value and impact of our software solutions for the customers within your portfolio
- Serve as a liaison between customers and our Sales, Data, and Product teams, effectively communicating district needs and driving product enhancements including but not limited to feedback and feature requests
- Collaborate with the Support and Success teams to ensure a successful handoff from Implementation to Support / Success
Qualifications:
- 2+ years of education finance experience working with financial data or school district budgets, and experience creating analyses to support data-driven decision-making
- Proven experience in SaaS implementation, preferably in a consulting or customer-facing role
- Strong project management skills with the ability to manage multiple projects simultaneously
- Proven ability to learn new technology and support others in the learning process
- Excellent communication and interpersonal skills, with the ability to build strong client relationships and show a commitment to customer satisfaction
- Advanced knowledge of Microsoft Office suite, with a special focus on Excel including the ability to use functions/formulas, format data (e.g., v-lookup, pivot tables), perform error-checking, and create properly formatted reports
- Experience collaborating successfully between different departments or functions
- Ability to collect and curate strategic feedback from conversations with district leaders and effectively communicate that information to appropriate PowerSchool Allovue personnel
- Keen sense of prioritization
- Enthusiasm about the opportunity to leverage technology to make education finance better serve students
- Ability to adapt quickly to changes in product features and respond strategically to meet customer needs
BONUS POINTS
- Education Finance certification
- Master's degree in business, finance, education, or related field
- PMP certification
- Familiarity with Enterprise Resource Planning (ERP) software
Compensation & Benefits: PowerSchool offers the following benefits:
- Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
- Flexible Spending Accounts and Health Savings Accounts
- Short-Term Disability and Long-Term Disability
- Comprehensive 401(k) plan
- Generous Parental Leave
- Unrestricted paid time off (known as Discretionary Time Off - DTO)
- Paid Community and Volunteer Time Off (VTO)
- Wellness Program, including ClassPass & Employee Assistance Program
- Tuition Reimbursement
- Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage
A reasonable estimate of the base compensation range for this position is $85,000-130,000 plus applicable bonus (estimated at 10%). The compensation range is specific to the United States and incorporates many factors including but not limited to an applicant’s skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters. EEO Commitment:
PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.
#LI-RS1
#LI-REMOTE