The Role:
As Marker Learning’s Provider Team Lead, you will play a key role in building Marker’s team of Psychologists. You will be responsible for fostering an excellent Psychologist experience ensuring seamless, top notch service delivery for school districts, parents, and students. This remote role will report into the Director of Network Operations.
What you’ll do:
- Hire, develop, manage, and scale a network of Marker Learning Psychologists
- Drive your team to fulfill clinical quality standards, contract report deadlines, and success metrics
- Create processes to ensure the seamless delivery of our services while advancing initiatives aligned with business objectives
- Gather data and insights to advocate for workflow and experience improvements
- Develop a deep understanding and partnership with our Marker Psychologists
- Collaborate with stakeholders to leverage insights on our school district clients, psychologist network, and proctor network to achieve results
Collaborate with Product to develop tools to help Marker Learning operate more efficiently
Qualities of the ideal candidate:
- Proven experience working in a fast-paced operations role
- Extensive experience managing people and leading teams to reach objectives
- Familiarity with the process of psychoeducational evaluations is preferred but not required
- Adaptable to changing business needs with a demonstrated ability to be proactive and take initiative
- Proven track record of building strong relationships; collaborating with others
- Excellent communication skills and the ability to influence diverse groups of internal and external stakeholders