About our Team
SSRN is an Elsevier company devoted to providing "tomorrow’s research today”. Through our market-leading platform, we facilitate free author posting and peer sharing of numerous disciplines of research. Similarly, researchers can visit the SSRN platform for free, to download and learn from the latest early research.
About the Role
Primary tasks will be focused on journal management, with secondary tasks involving content processing.
They will prepare manuscripts for electronic distribution, adhering to strict deadlines, style requirements, and publication schedules. They will act as the primary contact for academic organization clients, including editors, guiding them through the publication process by providing exceptional customer service, and accommodating queries and special requests.
They will also provide support and information to clients and customers of SSRN's website and products by evaluating paper submissions and ensuring that SSRN standards are met. SSRN
Responsibilities
- Ensuring swift distribution of submissions by setting and meeting appropriate publication schedules.
- Verifying the accuracy of citations and author information prior to online posting and eJournal distribution.
- Assisting in the maintenance of customer accounts.
- Examining, editing, and classifying paper submissions while ensuring copyright compliancy and adherence to SSRN's established styles and standards.
- Troubleshooting minor issues and reporting technical problems.
- Attending staff and department calls.
Requirements
- Have a thorough and investigative approach to proactively identifying and solving complex problems.
- Have good judgement and decision-making skills.
- Able to read and comprehend text rapidly and thoroughly, ensuring the correct structure and fixing any internal style inconsistency problems.
- Have a keen eye for detail.
- Be motivated by meeting the standards and numbers set to improve their performance.
- Have effective written communication skills.
Work in a way that works for you:
We promote a healthy work/life balance across the organization. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, family leave and tuition reimbursement, we will help you meet your immediate responsibilities and long-term goals.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
- Location - anywhere. You can work from home or in one of our many global offices or in a hybrid arrangement.
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