POSITION TITLE: Manager, Recruitment and Admissions
LOCATION: Phoenix, AZ
REPORTS To: Managing Director
WHO WE’RE LOOKING FOR
Per Scholas is seeking an energetic, team-oriented individual to serve as Manager of Recruitment & Admissions. The Manager of Recruitment and Admissions is responsible for executing the recruitment and enrollment process for prospective students which included leading information sessions, assessing, and interviewing candidates, maintaining data on all applicants in Salesforce, and building relationships with local organizations to maintain a pipeline of viable candidates for the program.
WHAT YOU’LL DO
Essential Duties & Responsibilities
- Manage application process, including conducting phone/zoom screenings, administering the ABLE assessment, scheduling, and participating in face-to-face candidate interviews, and notifying applicants of their acceptance status
- Perform weekly data audits to ensure outcome for the randomized control trial/ Use data to drive tactical decisions on the admissions process/ Prepare regular and ad hoc reports, as requested
- Ensure all data regarding stakeholder groups (applicants, students, volunteers, community-based organizations, etc.) is accurately entered into Salesforce on a regular basis
- Ensure excellent customer service and quality for daily information and assessment sessions for prospective candidates
- Work with national Digital Marketing manager to run recruitment ads on digital channels
- Coordinate and manage class kick-offs
- Establish and maintain relationships at referral partner organizations (nonprofits and government agencies)
- Coordinate the training and benchmarks for Admissions Staff at strategic partner organizations
- Attend networking events to increase Per Scholas ‘visibility in the community
- Make referrals to supportive services and/or alternative programs for applicants, as appropriate
- Recruit, oversee, and ensure the quality of work of interns and volunteers
- Effectively implement R&A process for team success
Additional Responsibilities
- Respond to inquiries from prospective candidates
- Assist in strategically maintaining applicant records
- Provide telephone coverage as needed
- Perform other responsibilities as assigned by supervisor
WHAT YOU’LL BRING TO US:
Professional Qualifications & Requirements
- HS Diploma; Bachelor’s degree or higher, preferred
- A minimum of 3 years’ experience in Higher ed or related role (Ex. versed in recruiting and admitted non-traditional learners), preferred
- Excellent written communication, presentation, and customer service skills
- Excellent organizational skills and a strong attention to detail
- Intermediate to advanced knowledge of Excel; knowledge of Salesforce, Google Suite, Learning Management Systems (LMS) preferred
- Ability to effectively manage multiple tasks, projects, and deadlines
- Typing speed of 35 wpm or higher
- Prior knowledge or background in IT and a passion for technology is a plus
- Strong follow-up and organizational skills
- Demonstrated experience in adult classroom training and understanding principles of classroom instruction, a plus
- Experience in talent acquisition, organizational development or adult learning in the tech sector, a plus
- A+ certification; knowledge of networking and programming languages, a plus
Personal Characteristics
- You thrive in a creative, inventive, fast-paced environment with people who are passionate about their work and mission.
- You are not afraid to make tough decisions or have tough conversations with learners.
- You are data-driven and results-oriented
- You are a resourceful thinker.
- You have a collaborative and flexible work style.
- You are an effective communicator with strong oral and written skills.
- You are strong at managing your time and you can balance multiple projects and tasks.
#LI-Hybrid
For this role specifically, we are targeting a salary between $60,000 and $65,000 where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualification and experience.