Role: RFP Specialist
We currently have an opportunity for an RFP Specialist to work with our Sales Operations team. Reporting to the Director, Sales Operations, the RFP Specialist will manage the RFP response process, assist in developing winning proposals and maintain the response library with new content and messaging. This individual will play a crucial role in leading the development, management, and delivery of high-quality proposals in response to complex RFPs and RFIs. You will work closely with cross-functional teams, including Sales, Marketing, Product, HR, and Legal to develop compelling and competitive proposals that align with the company’s strategic goals.
You can expect to:
- Respond to new business and renewal business RFP requests after first evaluating the prospect or client’s RFP submission request using criteria to determine if we should respond
- Lead Kickoff meetings, guiding proposal teams in strategy, assignments, and timelines
- Maintain internal database of RFP responses via Salesforce integrated RFP tool
- Monitor standard boilerplate files, such as company history and key personnel bios
- Create new, customized answers, maintaining standard language
- Craft professional documents for final submission
- Collaborate with internal subject matter experts such as Pre-sales Solutions Consultant Engineers, Product Market Owners and Marketing Managers
- Communicate information internally regarding progress of RFPs and related requests for information
- Partner with the Product Marketing team as well as other departments to conduct win-loss analysis
- Review, update and maintain data on a monthly and quarterly basis. Create and provide reports on RFP activity and metrics on win-rate and award status
What you bring to the role:
- Bachelor’s degree, or equivalent work experience
- 2 – 4 years of RFP production experience
- Strong organizational skills with demonstrated ability of attention to detail
- Solid project management skills with the ability to work on multiple high priority requests simultaneously, meeting deadlines
- Knowledge of Responsive Proposal Automation software, Microsoft Office Suite, SharePoint, PowerPoint, Adobe, and Salesforce CRM
- Demonstrated ability to work and communicate in a team-oriented, collaborative sales environment with multiple service solution business lines
- Superior interpersonal and communication skills including exceptional writing skills
- Dedication to high quality customer service delivery and integrity through proven client and customer relationships with a sense of urgency
- Association of Proposal Management Professionals (APMP) Certified – Foundation preferred
Who we are:
Frontline Education is a pioneer of school administration software purpose-built for K-12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators. We earn the trust of K-12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company.
We're a group of unique and talented individuals that love what we do. We've been lucky enough to land jobs with a rapidly growing tech company that supports an appreciative and friendly customer base. We work hard to make our customers happy, but we like to have a good time in the process. We are a company that strives to think in terms of “we” instead of “me.” We believe in the philosophy of servant leadership and that it’s all about putting others first. We also value the balance between family and work.
Frontline embraces diversity, equity, and inclusivity. We are intentionally building a workplace that respects, supports, and values the identities of all our employees. We believe this to be foundational in developing a strong community in our company. Frontline Education is an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The perks of being a Frontliner:
Frontline offers a competitive compensation package including a base salary, rewarding bonus structure, 401k match, and personalized PTO! Our company growth has created a promising environment for career advancement and rewarding challenges. We offer a tuition reimbursement program for eligible college credit coursework available to employees depending on their status and length of employment.
