Purpose of the position
Reporting to the Manager, Software Engineering you will design, document, build, configure, verify, monitor, and support evolving system and cloud infrastructure for our Web applications, with a focus on uptime, application scalability and rapid code deployment.
Duties and Responsibilities
- Maintain and create automation approaches to reduce errors and improve performance
- Maintain and improve CI/CD pipelines
- Provision new servers and projects in the cloud.
- Identify architecture / infrastructure problems and architect solutions involving both development and IT groups.
- Lead new cloud projects to completion with the development and quality teams, keeping in mind system security, stability, scalability, measurability, and flexibility.
- Manage in-house systems that helps the development and quality teams be more productive in their day-to-day activities of building, deploying and testing new code.
- Manage monitoring and alerting infrastructure, to resolve and prevent problems.
- Define and maintain production persistence infrastructure, including data backups/restores.
- Provision systems according to the evolving needs of the team, which today include, but are not limited to, Tomcat, Java, Apache httpd, nginX, MySQL, Redis, MongoDB, etc.
- Provide on-call support for Linux and cloud infrastructure.
Education and work experience
- Degree in Computer Science, Computer Engineering, or related field.
- At least 2 years experience in Linux/Unix system administration or system operations engineering for web-based application platform.
- Demonstrated troubleshooting and problem-solving skills.
- Strong written and verbal communication skills with a focus on collaboration between teams.
- Strong scripting and automation skills using bash, python, etc.
- Experience protecting production systems, including access controls, auditing, and compliance.
- Experience managing large-scale, highly available production environments in a cloud environment.
- Experience with logging, monitoring, and alerting tools, such as Nagios, PagerDuty, Splunk, etc.
- Experience operating on virtualization platforms either locally or in the cloud, such as VMware, Google Cloud Platform, Amazon Web Services, Microsoft Azure, etc.
- Experience with CI/CD tools and platforms, such as Teamcity, Jenkins, git, Azure DevOps.
- Experience with DevOps principles and tools, such as Docker, Kubernetes, Terraform, Packer, etc.
Supervision
- This position does not have any direct reports
Additional Details
- Office-based role
- There is a requirement to be part of an ‘on call’ rotation during which time you would be expected to respond to hi-priority system outages on a 24/7 basis – this primary on call period responsibility will usually last for seven days and will include a weekend (Saturday / Sunday)
- You would be expected to perform certain system maintenance (planned maintenance) tasks during after hour’s periods where practical since our cloud-based applications are used in all time zones.
- The team is based in two offices in Calgary AB CA and Seattle WA USA. Occasional travel between these offices may be required.
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