Senior Release Manager

Hybrid to Wayne, PA or Remote

Position Overview

The Senior Release Manager at Frontline acts as a leader within the release management discipline, responsible for defining and building out the processes and best practices for successful software release rollouts. In this role, you will orchestrate across departments to ensure both internal and external customers are prepared to execute their responsibilities effectively when new software versions go live. You will work closely with agile teams and Product Management to identify and understand impacts early, ensuring that processes, systems, and tools are in place to support training and readiness needs. This includes, but is not limited to, the coordination and leadership of plans for marketing, training, support, and production rollouts, facilitating steering committees, and conducting roadshows.

Responsibilities

Develops and implements standardized, repeatable release management disciplines and processes, ensuring consistency and efficiency across all product releases.
Ensures all areas of the business are aligned to ensure successful delivery of software releases.
Proactively identifies system changes that will have cross departmental impacts by working closely with Product Management and other key stakeholders within the Technology department.
Orchestrate collaboration with Customer Success, Training, Marketing, and Sales to articulate updates, identify impacts, define accountable owners, and develop enablement materials for optimal readiness.
Organizes and facilitates internal and external steering committees and roadshows at various stages of the release cycle to ensure alignment, stakeholder engagement, and effective communication.
Maintains the release schedule and communicates updates and changes to internal and external customers.
Conducts Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
Attends requirement sessions and feature demos to stay abreast of latest features, system changes and impacts.
Contributes to overall strategic direction of rollouts and works cross-functionally to identify opportunities for process improvement.
Develop and deliver high-impact presentations for senior leadership, clearly communicating progress against strategic roadmap initiatives.

Qualifications

Bachelor’s degree in a business, engineering, IT or related field or commensurate experience.
8+ years of Release Delivery and/or Project Management experience required.
10+ years of overall professional experience in IT, software development, or a related field.
Exceptional project management skills (PMP certification a plus).
Demonstrable knowledge of software development lifecycles and Agile methodologies.
Ability to maintain alignment and interact with a diverse group of departments, stakeholders and management.
Intermediate to advanced level of experience with Microsoft Office applications.
Demonstrate strong written and verbal communication skills, effectively conveying complex technical concepts to non-technical stakeholders while also engaging with technical teams in a clear and concise manner.
Strong attention to detail and ability to set and manage priorities judiciously.
Ability to synthesize information into succinct, concise, and logical summaries, reports or presentations.
Must be exceptionally self-motivated, proactive and a team player.

Who we are:

Frontline Education is a pioneer of school administration software purpose-built for K-12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators. We earn the trust of K-12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company.

We're a group of unique and talented individuals that love what we do. We've been lucky enough to land jobs with a rapidly growing tech company that supports an appreciative and friendly customer base. We work hard to make our customers happy, but we like to have a good time in the process. We are a company that strives to think in terms of “we” instead of “me.” We believe in the philosophy of servant leadership and that it’s all about putting others first. We also value the balance between family and work.

Frontline embraces diversity, equity, and inclusivity. We are intentionally building a workplace that respects, supports, and values the identities of all our employees. We believe this to be foundational in developing a strong community in our company. Frontline Education is an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The perks of being a Frontliner:

Frontline offers a competitive compensation package including a base salary, rewarding bonus structure, 401k match, and unlimited PTO! Our company growth has created a promising environment for career advancement and rewarding challenges. We offer a tuition reimbursement program for eligible college credit coursework available to employees depending on their status and length of employment.

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Senior Release Manager