Primary Responsibility

JOB DESCRIPTION

Provide excellent service to our internal and external customers by providing Warehouse Management System (WMS) related training and support functions. Work with subject matter experts to prepare training for WMS conversions, implementations, and ongoing training needs. Work with stakeholders and subject matter experts to understand, define, and capture training requirements and propose appropriate learning strategies that successfully address the needs of the target audience and involve suitable training delivery modalities.

What You’ll Do

Analyze, design, develop, and/or update on-demand courses and associated curricula for various warehouse management systems (WMS) using SAP Enable Now, Articulate 360, or other eLearning authoring software
Coordinates, publishes, and maintains training courses for the Learning Management Systems (LMS - Cornerstone) and/or other content management systems; troubleshoots and solves issues
Use instructional design expertise to develop effective, engaging, innovative and creative instructional materials that meet audience needs
Applies project management, communication, and problem-solving skills in the design of all training projects to meet aggressive deadlines and manage multiple projects simultaneously
Serves as backup administrator for the Learning Management System (LMS - Cornerstone)
Applies project management, communication, and problem-solving skills in the design of all training projects to meet aggressive deadlines
Manage the process for the training lifecycle, from initial analysis/inception through completion/delivery and evaluation using ADDIE, Kirkpatrick Model of Evaluation, etc. and/or Agile methodologies on multiple deliverables with aggressive timelines
Edits instructional and supporting materials for grammar, clarity, consistency, and accuracy of content in a variety of formats including print, graphics, audio, and video to support online coursework and programs
Compiles and analyzes evaluation data, registrations, and other metrics to determine participation rates, effectiveness of training, satisfaction measurements, and return on investment (ROI)
Develops and designs cohesive real-world scenario-based curriculum handouts, guides, workbooks, and PowerPoints
Develop, maintain, and document warehouse management system (WMS) and any related interfaces or ancillary systems processes and procedures
Focuses on adult learning methodologies, presentation techniques, and course pacing

What You'll Need

At least 5 years of work-related experience as an Instructional Designer/eLearning Specialist/Technical Trainer including eLearning solutions, curriculum design, and/or on-demand courses
Demonstrated experience in developing creative, innovative, and engaging learning materials
Strong proficiency in MS Word with strong attention to detail
Must be able to commit up to 40% plus travel when needed

What Could Set You Apart

Bachelor’s degree in Education, Instructional Design, Technology, or a related field from an accredited college preferred
Understanding of all operational warehouse roles, processes, and functions
Experience using SAP Enable Now and Articulate 360 in the design and development of courses
At least 5 years of technical training plus warehouse management system (WMS) experience preferred
Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment; Microsoft Suite (Word, PowerPoint, Excel, Outlook) experience required
Experience in managing and prioritizing multiple projects and tasks
Demonstrated knowledge of adult learning theory and instructional design
Experience mentoring, coaching, and instructing adult learners
Ability to demonstrate effective active listening, organizational, planning, critical thinking, and group facilitation skills
Must be a team player with the ability to work independently at times and be accountable for results
Maintains an exceptionally positive attitude and models this extraordinary behavior always
Experience training sessions through webinars using tools such as MS Teams
Self-motivated and directed with keen attention to detail and the ability to follow up in a timely fashion
Experience with Learning Management Systems (LMS) such as Cornerstone, and Adobe Prime; Learning Content Management Systems (LCMS); or Content Management Systems (CMS)

Physical Requirements

The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job

Requires the ability to sit for long periods, with frequent interruptions
Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
Requires manual dexterity with normal hand and finger movements for typical office work
Talking, hearing, and seeing are important elements of completing assigned tasks
May require travel by automobile and airplane for business
May require a visit to a facility operating in temperatures at or below freezing
May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 70 pounds
Requires the use of various electronic tools
Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and responding appropriately to constructive feedback from executive management

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer

Our associates know the answer to the question What’s in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.

The Company’s good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $74,000 - $92,000 annually. Rate may vary based on work location.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

EOE/AA M/F/D/V DFW.

About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

Americold Logistics, LLC. jobs

WMS Instructional Designer