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Skills
Bilingual: Spanish & English
RGM Mang
Banner
Ellucian
Outlook
Google Suite
Microsoft
AI Competent
NSLDS
COD
About
Results-driven higher education professional with strong experience in student services, administrative operations,
and SOP development. Skilled in improving cross-department communication, optimizing workflows, and aligning
processes to enhance service delivery. Financial aid background includes FAFSA review, verification processing,
Banner (Oracle) data integrity, NSLDS loan tracking, and COD oversight to ensure accurate, compliant awarding of
federal, state, and institutional aid.
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