Alys G.

Skills

Learning Management Systems, Microsoft Office, Google Workspace, Canva, Zendesk CRM System, Office Clerical Skills, Data Analysis, Data Entry and Organization, Public Speaking, Bilingual (Fluent English/Fluent Spanish), Project Coordination, Lesson Planning, Customer Service Solutions, Troubleshooting Solutions, Team Collaborations, Adaptability, Scheduling, Bookkeeping.

About

Bilingual professional with a background in education, administration, and customer service, pursuing opportunities in EdTech. Experienced in creating engaging, standards-aligned lessons as a classroom teacher and substitute, with a strong track record of integrating digital tools such as Google Classroom, Clever, Nearpod, and Canvas to support student learning. Skilled in administrative support, problem-solving, scheduling, managing data organization from prior work as an Administrative Assistant, experienced at delivering exceptional customer support and troubleshooting technical issues through experience in bilingual customer care roles. Known for clear communication, adaptability, and the ability to teach and support learners with diverse needs. Holds a Bachelor’s degree in Criminology & Criminal Justice, with 6+ years of experience in the education field and brings a passion for leveraging technology in education to improve learning experiences and access.