Skills
• Ed-Tech Platforms & K-12 Education • Customer Onboarding & Virtual Training • Relationship Building & Client Acquisition • Proactive Issue Resolution & Churn Mitigation • Usage Metrics Analysis & Reporting • Cross-Functional Collaboration (Sales, Engineering, Product, Marketing, Support) • Upsell/Cross-Sell Identification & Renewals • Success Plan Development & Execution • Customer Feedback Collection & Advocacy
About
Dynamic EdTech Expert with extensive experience in ed-tech startups and K-12 education, specializing in client acquisition, program execution, and building partnerships with stakeholders and enhancing student outcomes. Proven success in outbound prospecting, cold calling, booking meetings, demonstrating platforms, and facilitating seamless onboarding, resulting in optimized budgets. Demonstrated leadership and strategic planning through an MBA in Project Management and team leadership roles, fostering cross-functional collaboration with sales, operations, and technology teams to drive efficiency and growth in fastpaced environments, leading Ed-Techs like Filo, Chegg, and ByteDance's SnapSolve. Embraces a growth mindset with strong adaptability, evidenced by achievements in change management, process improvements, and navigating dynamic startup challenges to deliver impactful educational solutions. Passionate about transforming education.
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