Skills
Customer Relationship Management • Customer Success Strategy Creation & Deployment • Product Adoption & Utilization • Multithreading • Data Analysis & Reporting • Business Reviews & Strategic Touchpoints • Customer Onboarding • Cross-functional Collaboration • Account Growth & Retention • Hubspot • Django • Salesforce • monday.com • Outreach • Google Workspace • Sigma • Retool • Slack
About
Passionate and detail-oriented Customer Success Manager dedicated to ensuring every customer thrives. With a solid background in EdTech and Customer Success, I excel in customer needs analysis, relationship building, and effective problem-solving. Throughout my Customer Success career, I have used my organization and communication skills to consistently build and maintain influential client relationships, facilitate strong product adoption, and drive both customer satisfaction and company growth. I am enthusiastic about applying my skills to tackle new professional challenges. Let's work together to create positive and lasting customer experiences!
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