Caroline D.

Skills

Content design and development; Instructional design models; Adult learning principles; Needs analysis; Web-based learning; Assessment and evaluation; Scenario-based learning; Learning Management Systems administration; Process and procedure documentation; Project management; PC/MAC; Microsoft Suite; Google Suite; Articulate360; Adobe Creative Cloud; Adobe Captivate; Camtasia; Audacity; ASCIIDOC; Visual Studio Code; GitHub; Asana; Wistia; WellSaid; Vimeo; Whatfix; Chameleon; uPerform; Jira; Confluence; Miro; Figma; Canva; AppCues; SAP; SAP BI; SAP Solution Manager; SAP Workforce Performance Builder; Salesforce; ServiceNow.

About

Results-driven and strategic instructional design leader with extensive experience in managing and optimizing learning and development initiatives. Proven track record in overseeing both small and large-scale instructional design projects from conception through execution. Skilled in applying advanced instructional design models, design thinking, adult learning principles, and both waterfall (ADDIE) and agile (SAM) methodologies to drive impactful learning solutions. Demonstrated expertise in leading cross-functional teams, collaborating with subject matter experts, and fostering strong stakeholder relationships to deliver high-quality eLearning, instructor-led training, and hybrid learning experiences. Fluent in English and French, with outstanding communication, presentation, and interpersonal skills. Adept at balancing multiple priorities, managing under pressure, and leveraging industry-standard tools and content management systems to enhance learning outcomes and organizational performance.