Claudia N.

Skills

Relationship Management, Customer Success, Account Management, Onboarding, Training, Process Improvement, Data Analysis, Strategic Planning, Partner Engagement, Project Management, Workflow Optimization, Cross-Functional Collaboration, Problem Solving, CRM Proficiency, SaaS Implementation, Feedback Integration, Customer Retention, Program Implementation, Educational Technology, Stakeholder Engagement, Communication Skills, Conflict Resolution, Change Management, Team Leadership, Data-Driven Decision Making.

About

I am a results-driven professional with over eight years of experience in relationship management, customer success, and strategic program implementation. My skills include onboarding, training, process improvement, data analysis, and fostering meaningful partnerships to achieve organizational goals. I have successfully led initiatives to optimize workflows, enhance customer engagement, and deliver impactful solutions. My achievements include creating scalable onboarding processes, implementing feedback systems, and driving strategic growth in previous roles. I thrive in collaborative environments where I can problem-solve, build relationships, and contribute to meaningful, mission-driven work.