Skills
Spearheaded the onboarding of STEMscopes for science instruction by training 100% of team members on platform features and implementation strategies, resulting in consistent tool usage and a 40% increase in teacher confidence as measured by post-training surveys.
Delivered EdTech updates from leading educational conferences (GaReveal, MyMath, Zearn, iReady) to over 25 staff members, increasing platform confidence and driving a 30% rise in daily classroom tech integration.
Partnered with administrators and faculty to analyze instructional platform usage data and align tools like Zearn and Khan Academy with educator goals, leading to a 35% increase in personalized tool adoption across grade levels.
Facilitated interactive PD sessions and hands-on support for 30+ educators on Khan Academy, leading to 100% tool adoption within the first quarter and a measurable improvement in teacher-reported confidence using the platform.
Advocated for the school-wide adoption of Zearn and Khan Academy by presenting comparative growth data and showcasing improved differentiation outcomes from personal classroom results, leading to 10k pilot expansion across grade levels.
Developed step-by-step onboarding toolkits and facilitated follow-ups to ensure consistent engagement with new tools, reducing onboarding time by 50% and lowering ongoing support requests.
About
Dedicated EdTech professional with 6+ years experience in customer success, specializing in training, feedback collection, and user advocacy to enhance platform engagement and support educational goals. Recognized for strong communication and relationship-building skills with educators, administrators, and district leaders.
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