Skills
Project Management | Business Analysis | Software Configuration | Agile & Waterfall Methodologies | Team Leadership | Strategic Planning | Effective Communication | Customer Service Excellence | Technical Troubleshooting | Detail-Oriented Project Execution | Process Mapping | Requirements Facilitation & Documentation | Stakeholder Workshops
About
A seasoned Project Manager and Business Analyst with extensive 25-year expertise within the Higher Education and SaaS EdTech sectors. Renowned for successful ERP systems deployment and excellence in employing Agile methodologies to elevate operational efficiency and process improvements. Demonstrates profound strengths in cultivating strategic partnerships and spearheading the delivery of cutting-edge software solutions tailored to meet and exceed organizational objectives. My career is a testament to an unwavering dedication to refining technical strategies and securing triumph in multifaceted projects via robust stakeholder engagement and procedural enhancements.
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