Elizabeth J.

Senior Admissions Operations Manager

Salem, Massachusetts, United States

Skills

Customer Success Strategy & Execution
• CRM Optimization (Salesforce, Workday)
• Client Onboarding & Engagement
• Cross-Functional Collaboration
• Data-Driven Insights & Dashboards
• Customer Journey Mapping
• Operational Efficiency & Process Design
• Project & Change Management
• Technical Troubleshooting & Support
• Team Leadership & Coaching