Skills
Product & Strategy
Lifecycle Strategy & Operations
Built and operationalized end-to-end user lifecycle frameworks across complex multi-institutional systems. Managed platform strategy serving 250K+ annual users across 21 partner institutions, coordinating stakeholder orchestration, communications sequencing, and operational cadence at scale.
Stakeholder Management & Orchestration
Led cross-functional alignment across institutional partners, technical teams, and executive leadership. Translated strategic objectives into coordinated execution across distributed stakeholders with competing priorities and varying technical maturity.
Strategic Communications & Engagement
15 years driving user engagement, adoption, and retention through strategic messaging architecture. Designed and executed multi-channel communication strategies that bridge technical capabilities with user needs and institutional objectives.
Execution & Impact
Platform Operations at Scale
Directed operations for mission-critical admissions platform processing hundreds of thousands of applications annually. Managed platform stability, user experience continuity, and operational excellence across complex technical and regulatory environments.
Process Design & Optimization
Built systems and workflows that reduce friction, increase clarity, and improve outcomes. Experience translating ambiguous requirements into structured processes that work across organizational boundaries.
Data-Informed Decision Making
Used platform analytics, user feedback, and operational metrics to drive product improvements and prioritize roadmap decisions. Comfortable working with technical teams to define tracking requirements and interpret results.
Domain Expertise
Health Professions Education
Deep knowledge of admissions systems, student lifecycle, and institutional dynamics in medical, dental, and veterinary education. Direct collaboration with AAMC on MCAT and PREview assessment initiatives.
EdTech & SaaS Operations
Current role at pre-health advising platform. Understand B2B and B2C dynamics in education technology, including institutional sales cycles, regulatory considerations, and multi-sided marketplace challenges.
Core Competencies: Product strategy, lifecycle management, stakeholder alignment, strategic communications, platform operations, process optimization, cross-functional leadership, EdTech/HealthTech
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