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Francina V.

Cross-Sector Leader | Client & Partner Success | Building Strategic Relationships to Drive Transformational Change
Washington, District of Columbia, United States
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Skills

Operational Strategy & Execution | Process Design & Optimization | Data-Driven Decision-Making | Scalable Systems Implementation | Cross-Functional Collaboration | CRM & Project Tools (Salesforce, Asana, Monday.com) | Performance Tracking & OKRs | Executive Stakeholder Engagement | Team Leadership & Coaching | Customer Success & Client Retention | Product-Operations Alignment | Mental Health & Social Impact | Bilingual (English/Spanish)

About

Strategic operations leader with 14+ years of experience driving outcomes across mission-driven, high-growth, and complex environments. Adept at designing scalable systems, leading cross-functional initiatives, and using data to improve efficiency and drive growth. Proven ability to manage ambiguity, deliver innovative solutions, and align organizational goals with execution. Experienced in consulting, customer success, and public-sector transformation.