Gabrielle F.

Skills

Instructional Design
ADDIE
Curriculum Development
eLearning Development
Learning Management Systems (LMS)
Canvas LMS
Blackboard
Google Classroom
Educational Technology
K-12 Education
Teacher Training
Professional Development
Adult Learning
Blended Learning
Video Production
Course Design
Assessment Design
Bloom's Taxonomy
Backward Design
EdTech Implementation
Learning Experience Design
Needs Analysis
Program Evaluation
Training & Development
Instructional Technology
Articulate 360
Articulate Rise
Microsoft 365
Google Workspace
SmartBoard Technology
Asynchronous Learning
Synchronous Learning
Microlearning
Multimedia Learning
AVID Methodologies
Restorative Practices
MTSS
Differentiated Instruction
Data-Driven Instruction
Student Engagement
Educational Leadership
School-Based Implementation
District Partnerships
Change Management
Stakeholder Management
Project Management
Cross-Functional Collaboration
Remote Training
Video Editing
Content Development
FERPA Compliance
Universal Design for Learning (UDL)
Program Implementation

About

Customer Success Manager specializing in K-12 and EdTech platforms who reduced educator churn from 40% to 10%, scaled student enrollment from 700 to 1,400 users in 2 years, and achieved 95-100% adoption rates across enterprise SaaS/LMS implementations including Canvas, Blackboard, and Promethean Boards. Proven track record of delivering measurable educational impact through strategic onboarding programs for 40+ educators (95% first-year retention), cross-functional collaboration with district leadership, and data-driven success planning. Expert at converting complex educational technology implementations into student achievement outcomes—led organization to Magnet School of Distinction (awarded to 11 of 70 schools nationally) and drove 25% improvement in school performance metrics. Skilled at building relationships with administrators, educators, and district stakeholders while scaling adoption programs that optimize engagement, retention, and learning outcomes across the full implementation lifecycle.L