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Skills
Customer Success & Engagement, Client Onboarding & Training, Relationship Management, Educational Technology Implementation, Program Development & Scaling, Data Analysis & Impact Measurement, Cross-Functional Team Leadership, Stakeholder Communication
About
Leader with 15+ years of experience in education and nonprofit sectors, now pursuing opportunities in EdTech Customer Success. Proven ability to build strong partnerships, onboard and support diverse stakeholders, and lead high-performing teams. Skilled in training, user adoption, data-driven program improvements, and ensuring customer outcomes. MBA in Executive Leadership with deep expertise in relationship management, program implementation, and client retention.
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