Skills
Product Operations, Program/Project Management, Develop & Optimise Processes, Product growth, Operational Excellence
About
Supports Product team with communications between internal & external stakeholders. Supports team with templates, for example creating stakeholder lists, maps, & matrices.
Collects organizes & analyzes quantitative and qualitative product data
enabling the entire organization to make the most of its insights. Researches and includes data, such as product usage, Net Promoter Score (NPS), to make transparent insights on product stickiness, customer feedback, feature requests, and support tickets.
Optimise routine operational activities like sprint and release planning - Optimizes the current processes and looks to fine-tune them if current practice is not leading to the expected results. Coordinates communication of releases. Supports PMs to be operationally effective as Product Owners.
Profile Photo
