James F.

Director-Level Higher Education Professional | Enrollment Management, CRM Implementation & Student Success Strategy

West Portsmouth, Ohio, United States

Skills

Strategic Enrollment Management (AACRAO SEM Certified)
Enrollment Strategy & Forecasting
Admissions Operations & Recruitment
Slate CRM (Technolutions) Implementation
Jenzabar One Implementation
Student Information Systems (SIS) Integration
Cross-Functional Team Leadership
Staff Development & Coaching
Data-Informed Decision Making
Process Automation & Workflow Optimization
Project Management
Stakeholder Engagement & Collaboration

About

As an experienced higher education professional with nearly two decades of leadership in enrollment management and technology implementation, I am eager to bring my skills and passion for innovation to a forward-thinking organization in the EdTech space.

Throughout my career, I have led teams that exceeded enrollment goals, streamlined operations, and implemented major systems such as Technolutions (Slate CRM) and Jenzabar One. My background allows me to bridge the gap between institutional needs and technical solutions, translating complex system capabilities into strategies that drive student success and operational efficiency.

I am also proud to have earned the AACRAO Strategic Enrollment Management (SEM) Endorsement, becoming only the 98th person to complete the program. This certification reflects my commitment to data-informed decision-making and continuous improvement in student success and enrollment outcomes.