James V.

Development Officer at Ron Clark Academy with Sales/Client Facing Background

Atlanta, Georgia, United States

Skills

-Account Management
- Effective Communicator
- Customer Retention
- Upselling & Cross-selling
- Product Adoption Strategy
- Customer Service
- ROI Analysis
- Development
- Client Onboarding & Implementation
- Problem Solving
- Database Management
- Data Mining (Microsoft Access)
- Mac OSX (i W ork)
- Microsoft Windows
- Empathy & Emotional Intelligence
- Raiser’ s Edge NX T
- Salesforce

About

I’m a customer success and development professional with a strong background in K–12 engagement, program implementation, and B2B account management. At the Ron Clark Academy, I led initiatives that grew parent engagement by 350% and boosted donor contributions by 20%, using data and communication strategies to build scalable systems. My previous roles with Snap-on and At&t sharpened my ability to manage large client portfolios, drive adoption, and deliver tailored support that leads to long-term retention. I’m passionate about educational equity and excited to help EdTech organizations create meaningful, measurable impact through technology-driven learning solutions.