Skills
- Deploying and troubleshooting wireless, data, and voice networks
- IT hardware setup, repair, and diagnostics
- Managing Windows 10/11, Server 2012 R2–2022, Active Directory, Azure AD, Endpoint Manager, macOS, and iOS environments
- Configuring Cisco Meraki, VoIP, PBX systems, Cat5/Cat6 and fiber optics cabling, MDM platforms (Addigy, Jamf), PrinterLogic, and PaperCut
- Installing server cabinets, UPS, wireless access points, Dell desktops, and rack-mounted equipment
- Using Microsoft Office, Exchange, Outlook, and diverse end-user applications
- Team leadership and client relationship management
- Project coordination and vendor relationship management
- K-12 Charter school software implementation and troubleshooting
About
Seasoned IT professional with a Bachelor of Science in Information Systems from the University of Alabama at Birmingham, specializing in network infrastructure design and implementation for reliable wireless and data connectivity. Expertise includes administration of Windows Server (2012 R2–2022), Active Directory, Azure AD, and deployment of MDM solutions (Addigy, Jamf) alongside print management systems (PrinterLogic, PaperCut) to streamline device and resource management. Proficient in configuring Cisco Meraki, VoIP systems, and access control solutions to boost network performance and security. Extensive experience managing servers across local and remote sites, configuring wireless networks, and overseeing Exchange and Outlook operations. Skilled in installing network cabling, server cabinets, UPS, and Cisco switches, with a proven track record in troubleshooting Windows, macOS, iPad, and end-user software to deliver efficient helpdesk support. Strong collaboration with vendors and clients ensures tailored business solutions, complemented by a history of project coordination and leadership in IT environments.
Profile Photo
