About
TECHNICAL PRODUCT MANAGER
Extensive experience in e-commerce, financial accounting, manufacturing, web application, healthcare software implementation cloud software database support and nonprofit technology
Key Areas of Expertise:
•Team Leading and delegation of tasks and giving team members the tools and guidance to be successful in their role as
•Defining key KPIs for technical implementations and project success
•Strategic planning and budgeting for infrastructure
•Defining Hardware and Software implementation requirements with clear and concise scope for business units with consideration of costs
•Managing Data E-Discovery and Data Governance
•Managing SDLC with key management to ensure project success
•Managing SLA requirements to meet the needs of customers
•Excellent Communication Skills and Instruction from C-Suite to end users of applications
•Utilizing Agile and Azure DevOps principles for Data Engineer work with successful outcome
•Production Application support in multiple client environment, including AWS and Azure
•Managing support tickets in timely manner and detailed summarizing of steps taken for resolution, and rerouting tickets to appropriate group when needed
•Working with business units and end users to ensure timely delivery of client database requests and translating business requirements into technical requirements
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