Leslee W.
Skills
Technical Skills - E-Learning Design | Microsoft Office | Enterprise-wide CRM - Salesforce & Hubspot | Walkme | Camtasia/Snagit | Canva | Adobe Photoshop | Articulate 360 | Web Design | AI
Industry Skills - Facilitation/Training | Coaching | Employee Development | Product Launch | Sales & Marketing Operations | Multiple Learning Delivery Modalities | ADDIE Methodology | Dimensions of Professional Selling Certified Trainer | Account Management | Onboarding | Key Relationship Developer | Strategic Thinker | B2B/B2C Sales | Strong EQ & RQ
About
Transitioning out of the education sector, I bring a vast knowledge of pedagogy from the classroom; from science concepts to Second Language Acquisition methodology. Amplifying my current knowledge base, to include andragogy, helping other succeed and find their passion drives me as a person and as a professional, by providing others the resources and coaching to achieve mastery of skills and concepts which help them achieve their goals.
As a Client Partner, there are many facets to my role, communication and understanding the client is key! Connecting with clients to uncover the gaps in their organization through targeted questions creates open communication and trust. This allows me to gain a greater understanding of the solution I need to provide to help solve their pain point/s. Maintaining this relationship, from the C Suite to the front desk, with the organization is of the upmost importance to me as a Client Partner.
Known for my relationship building skills, I have been described as "brilliantly creative" and "a breeze and a joy to partner with!” I take pride in developing relationships with my customers and getting to know their needs. Clients have said I am "able to cater to their needs, sometimes before they know what their needs are." Developing these strong relationships elevates deliverables, allows projects to run smoother, benefiting the client and organization.
Experienced in an extensive set of learning modalities along with varied delivery methods (ILT, distance, field), I plan, design, facilitate training for a wide variety of clients. Collaborating with cross functional teams, sales leaders & key stakeholders, on development strategies are presented to ensuring plan goals are embedded in the customized content allowing for a more impactful learner-centric experience. Consistently, receiving a 98% on my workshop feedback survey results, one participant’s feedback stated “Leslee was a great. Her background in education really stood out when she was reviewing material. She was very personable and a great addition to the presenting team.”