Skills
Customer support specialist,languages and academic assessments, experience in educational software such as clever, canvas, Microsoft, iready, Test methods knowledge ● Testing and grading ● 37 years as instructor ● Fluent in Spanish ● ● Blackboard software ● Experiential learning ● Lesson Planning ● Curriculum Development ● ● ESL- English as Second Language ● Four Blocks knowledge
About
Dear Hiring Manager,
I am writing to express my interest in the Customer Support Specialist position at your company. With a strong background in education and a proven track record of enhancing student learning outcomes, I am confident in my ability to excel in this role.
In my previous role as an educator, I conducted language and academic assessments to gauge student progress effectively. By leveraging various teaching techniques and integrating technology into my instruction, I successfully diversified learning activities and increased ESL students' reading levels. I tailored lesson plans to meet the unique needs of individual students, providing extra guidance where necessary.
I take pride in my ability to establish clear objectives for lessons and effectively communicate them to students. I have experience teaching classes at various proficiency levels and have developed innovative lesson plans and teaching tools to improve student test scores. By using a variety of visual aids, games, and textbooks, I have effectively enhanced students' writing, speaking, and reading skills.
Moreover, I am adept at using education software to maintain accurate data and track student progress over time. I am committed to continuous improvement and am always seeking new ways to enhance the learning experience for students.
I am excited about the opportunity to bring my skills and expertise to your customer support team. I am confident that my background in education has equipped me with the necessary skills to excel in a customer-facing role. Thank you for considering my application. I look forward to the opportunity to discuss how my experience aligns with the needs of your team.
Sincerely,
Linda Perez
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