Logan M.

Skills

Soft Skills:
Communication (written and verbal)
Empathy and emotional intelligence
Cross-functional team leadership
Collaboration
Cultural adaptability and fluency in Macedonian
Public speaking and presentations
Problem-solving
Project management
Strategic thinking
Customer relationship management
Community engagement
Leadership and team motivation
Conflict resolution
Training and development
Flexibility and adaptability
Time management
Interpersonal skills
Hard Skills:
Program development (educational and training programs)
Curriculum design and implementation (K-12, adult education, and AI-related)
ESL teaching and language instruction
Content creation and development (written materials, manuals, courses)
Research and analysis
Financial management (grant management, budgeting for projects)
Workshop and webinar facilitation
Instructional design (with a focus on eLearning and HQIM)
Event coordination and management
Customer support strategies and lifecycle management
Upselling and sales techniques (in service roles)
Policy and strategic planning
Technology Skills:
Salesforce Lightning (CRM and sales pipeline management)
Canva (graphic design and manual creation)
IsEazy (eLearning and course creation software)
Asana (project management and task organization)
Zapier (automation and workflow integration)
WordPress (content management and website design)
Microsoft Office Suite (Word, Excel, PowerPoint)
Google Workspace (Docs, Sheets, Slides)
Generative AI tools and training
Basic coding/programming (related to AI implementation)
EdTech software and platforms (for course and content development)
Video conferencing tools (Zoom, Teams, etc.)
Learning Management Systems (LMS) usage

About

I’m someone who thrives on connecting people, ideas, and resources to create real-world impact. My professional journey has been shaped by a blend of education, technology, and community-building, whether I’m teaching in a village in North Macedonia, developing AI training programs, or mentoring high school students. I love simplifying complex concepts, making them accessible and actionable for others, and creating solutions that not only teach but also empower people. I lead with empathy, ensuring that relationships and clear communication are always at the forefront. My drive comes from a genuine passion to help others grow, whether it’s through education, professional development, or fostering stronger connections. Ultimately, I’m here to make sure that knowledge leads to action, benefiting both individuals and organizations.
The most impressive thing I’ve built is the Generative AI: Mastering Prompting course. This course not only showcases my expertise in AI, but also my ability to bridge cutting-edge technology with accessible learning for professionals. Drawing from my graduate research, ESL teaching experience, and instructional design certification, I transformed complex AI concepts into a mobile-responsive, practical eLearning experience. In North Macedonia, I also spearheaded the creation of an ESL learning space and enhanced it with technology, providing much-needed resources to the local community. Both projects reflect my passion for using knowledge to create meaningful, lasting solutions, and they align with my personal value of “praxis”—putting what I know into action to make a positive impact.
My ideal job is a role that blends technology, education, and customer success—where I can simplify complex concepts and help others apply them in practical, impactful ways. I thrive in environments where I can create and implement training programs, support diverse teams, and make meaningful connections between people and innovative solutions. Collaboration is key for me, so I value a culture that encourages open communication, cross-departmental teamwork, and continuous learning. I enjoy roles where I can work on high-level strategy while also getting hands-on, whether it's through building curriculum, improving processes, or finding new ways to meet customer needs. A place that values creativity, autonomy, and a mission-driven approach would be the perfect fit for me.