Marcia A.

Skills

Software Implementation, software configuration, troubleshooting, operations, project management, process improvement, customer success, customer support, teaching, training, onboarding, curriculum development, training documents, training materials, training content, content development, relationship management, relationship building, account management, K-12, Microsoft Office 365, Google Workspace, Salesforce, Jira

About

• Implementation, onboarding, and Software as a Service (SaaS) professional
• 9 years of international teaching experience, including curriculum and program development
• Proficient communicator and relationship builder
• Excellent time management and organizational skills
• Self-starter, who works well independently and in a team environment
• Lifelong learner, who values various forms of professional development