Skills
Microsoft Word, Microsoft Excel, Google (Docs, Sheets, Slideshow), Instructional Design, Curriculum Development, Educational Technology Integration, Assessment & Feedback, Data Collection, Change Implementation, Stakeholder Engagement, Assessment Reform, Data Interpreter, Public Presenter, Systems Tech Leader, Managing multiple priorities under pressure, Identifying gaps and proactively solving problems, Building trust with families and stakeholders, Using data to drive improvement and measurable outcomes.
About
After years as an elementary educator, I am transitioning into a Customer Success Manager role where I can leverage my strengths in relationship building, problem solving, and stakeholder engagement at scale.
As a teacher, I managed diverse needs daily - supporting students, collaborating with parents, coordinating with administrators, and adapting quickly to challenges. I became skilled at many different tasks within this position.
Customer Success is a natural evolution of this work. Instead of supporting a classroom of students, I am excited to support a portfolio of clients - ensuring adoption, retention, satisfaction, and a long-term partnership.
I am particularly drawn to organizations that value long-term impact, customer education, and relationship-driven growth.
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