Skills
Instructional Design • Curriculum Development • Needs Assessment • Learning Experience Design (LXD) • Assessment Design • Stakeholder Communication • Data Analysis • EdTech Tools • Accessibility & Differentiation • Research & Evaluation Customer Success • Client Retention • Onboarding & Implementation • Stakeholder Management • Strategic Problem Solving • Technical Adaptability • Training & Enablement • Cross-Functional Collaboration
About
Customer-focused professional transitioning from K–12 education into Customer Success, bringing experience in onboarding, stakeholder engagement, and driving measurable outcomes. Known for building strong relationships, solving complex problems, and quickly mastering new technologies to improve user experience and retention.