Naila P.

Implementation Manager

Houston, TX

Skills

Customer Onboarding, Implementation & Training, Program Management, Program Design, Workflow Automation (Asana, Monday), Data Analysis (Excel, SQL, Power BI), Curriculum Design & Delivery, Stakeholder Engagement, Spanish (Proficient)

About

Education program leader transitioning into EdTech customer success and implementation. 8+ years designing and scaling onboarding systems, educator training, and community engagement programs across diverse populations. Skilled in cross-functional collaboration with product and operations teams, data analysis (Power BI, SQL), and workflow automation (Asana, Monday). Passionate about empowering educators through technology and fostering inclusive, data-driven learning experiences.