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Skills
• EDI System Testing
• EDI Transaction Monitoring
• Continuous Improvement Mindset
• Customer Support
• Helpdesk call support
• Software Installation
• Hardware upgrades
• VPN configuration
• Ticketing system proficiency
• Problem-solving abilities
• Onboard new employees
• Remove account access for exited employees
About
Dynamic IT Support Specialist with a proven track record at Summit Golf Brands, adept in EDI and fostering customer support. Leveraged expertise in BlueCherry ERP and a continuous improvement mindset to enhance business operations. Excelled in problem-solving and time management, significantly contributing to reducing downtime and improving productivity.
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