Skills
Salesforce
Microsoft Excel
Customer Service
Customer Satisfaction
Customer Success
Communication
Team Motivation
Team Management
Team Training
Critical Thinking
Teaching
Problem Solving
Presentation Skills
Strategic Thinking
Attention to Detail
Implementation Plans
About
Highly motivated and results-oriented Customer Success professional with 5+ years of experience building strong customer relationships. Currently pursuing Salesforce Administrator Certification to further enhance my ability to further enhance my ability to deliver exceptional customer experiences and drive product adoption by leveraging automation and data insights within the Salesforce platform."Proven ability to develop and implement personalized success plans, collaborate effectively with teams, and leverage data to proactively manage customer health. Certified Customer Success Manager (CCSM Level 1) eager to leverage expertise in the education sector.
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