Shelby M.

Skills

Project Management
Program Management
Customer Success & Client Relations
Process Improvement
Data Analysis & Reporting
Education Consulting
Learning & Development (L&D)
Curriculum Design & Implementation
Public Speaking & Presentation Skills
Stakeholder Engagement
Strategic Planning & Execution
Budgeting & Resource Allocation
Change Management
Operations Management
Conflict Resolution & Mediation
Policy Compliance & Risk Management
CRM & LMS Platforms (Canvas, Blackboard)
Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Google Workspace (Docs, Sheets, Slides, Drive)
EdTech Platforms & Tools
Training & Facilitation
Leadership Development
Performance Evaluation & Feedback
Leadership & Team Management
Communication & Interpersonal Skills
Relationship Building & Trust Development
Problem-Solving & Critical Thinking
Decision-Making & Prioritization
Emotional Intelligence & Active Listening
Time Management & Organization
Adaptability & Resilience
Collaboration & Cross-Functional Teamwork
Coaching & Mentorship
Negotiation & Persuasion
Creativity & Innovation
Attention to Detail
Initiative & Proactiveness

About

With 20 years in education leadership, I’ve built a career around leading teams, driving initiatives, and solving complex challenges. As a principal, I managed large-scale projects, implemented process improvements, and collaborated across diverse stakeholders to improve student outcomes. I’m highly skilled in communication, relationship-building, and data-driven decision-making—abilities that translate seamlessly into project management, customer success, or consulting roles. What sets me apart is my ability to connect people, optimize systems, and drive execution, all while maintaining a mission-driven focus. I’m excited to bring this expertise to a company that values strategic thinking and impact.

● Developing and launching an online academy, growing enrollment from 300 to 1,050 students in one year.
● Supervising a staff of 40+, achieving a 95% retention rate and zero grievances while fostering a high-performance culture.
● Delivering 60+ hours of professional development annually and providing tailored support for individual staff growth.
● Leading district-wide initiative rollouts, training staff, and achieving a 90% adoption rate, enhancing operational efficiency in a high poverty school with 50% hispanic population.
● Utilizing data to drive improvement with an 80% satisfaction rate.
● Increased volunteers through community partnerships and connection by 50%.